Global Client Executive - ComTech

Descripción del puesto:

We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what's possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

ComTech is the fast-growing global telecoms panel service from (COMPANY NAME)'s Worldpanel division, and we have recently expanded into the Entertainment On Demand (EOD) sector. It is the largest syndicated panel of its kind in the world, collecting information via over 2 million interviews per year from nationally representative samples in more than 20 countries, with the service being used by leading global technology and entertainment companies.

We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what's possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

ComTech and EOD offers a simple, independent and accurate consumer behaviour measurement to companies in these exciting sectors, helping them to understand more about their target consumers and to better serve their existing customers. In line with substantial clients wins and rapid global market expansion plans, we are now building on our infrastructure to service and support our growing client base in this sector.

We have an exciting role opening for a talented Client Executive to join our team, providing support to the client team lead. Contribute to our business growth and see yourself flourish as you grow your career within a highly successful company full of opportunities. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

Main Duties and Responsibilities

* Work on large project briefs with the account team, using your analytical expertise to identify and deliver actionable insights.
* Help our clients to deliver against their strategy and business objectives adding extra value whenever possible.
* Ensure continuation of best-in-class servicing to client accounts with a view to maintaining excellent review scores e.g. day to day servicing, data accuracy, attention to detail, timeliness, proactivity, communication.
* Build and maintain strong relationships with your key client contacts.
* Learn to build, design and present data in cloud-based data visualisation tools such as Power BI.
* Delivery of presentations internally and externally, and with client workshops.
* Support the revenue performance of the team by identifying opportunities within your client portfolio and looking to exceed revenue target.
* Hands-on involvement in writing proposals.
* Potential for travel to clients based abroad.
* This role would benefit from a genuine passion and interest in the tech and entertainment industries, and the convergence of the two.

The Skills & Experience needed:

* Previous experience in an insight related position either client side or agency side.
* Proven analytical skills with the ability to create insightful and impactful client centric work.
* Ability to transform large sets of numbers into insightful story telling.
* Confidence to present data & analysis in an easy-to-understand manner.
* Outstanding client servicing skills with the ability to establish relationships, act assertively and challenge constructively when necessary.
* Strong project management, communication, and presentation skills.
* Proficient at Microsoft programmes: PowerPoint, Excel. The ability to create and locate information in these applications is important. PowerBI experience beneficial.
* Evidence of a genuine passion and understanding of the Tech and Entertainment Industries.
* An interest in learning analytical skills with tools such as Power BI.

Reasonable Adjustments

(COMPANY NAME) is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Country
United Kingdom

Why join (COMPANY NAME)?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at (COMPANY NAME)