HGV Technician

Descripción del puesto:

Key Responsibilities

Vehicle Maintenance & Repair
* Carry out scheduled servicing, maintenance, inspections, diagnostics, and repairs on HGVs and associated equipment.
* Diagnose and rectify mechanical, electrical, hydraulic, pneumatic, and electronic faults using appropriate diagnostic equipment.
* Complete all repairs to manufacturer, DVSA, and Company standards.
* Ensure all work is completed to a "Right First Time" standard.
* Prepare and submit vehicles to a standard appropriate for the issuing of annual test certificates and MOT compliance.
* Support roadside breakdown and emergency repair activities where required.
* Contribute towards effective preventative maintenance programmes to maximise fleet reliability and minimise downtime.

Compliance & Documentation
* Ensure all service, maintenance, inspection, and repair documentation is completed accurately and on time.
* Accurately complete job sheets and record labour times against work completed.
* Correctly record and account for all parts used during repairs and maintenance activities.
* Ensure all vehicle inspections are completed in accordance with company and legal requirements.
* Maintain auditable records to support compliance with DVSA and company maintenance standards.

Workshop Operations
* Manage individual workload effectively and prioritise work assignments in conjunction with Workshop Management.
* Communicate proactively with the Workshop Foreman or Manager regarding work in progress, delays, additional repairs required, and vehicle status.
* Use workshop equipment, tools, and diagnostic equipment safely and correctly.
* Maintain workshop housekeeping standards and ensure work areas remain clean, organised, and safe.
* Supply and maintain personal tools as specified by the Company.

Health, Safety & Compliance
* Adhere to all Company Health & Safety policies, procedures, and safe systems of work.
* Wear and maintain appropriate PPE at all times.
* Report hazards, unsafe conditions, accidents, incidents, and near misses promptly.
* Contribute to a culture of safety and continuous improvement within the workshop environment.

Continuous Improvement & Development
* ​Ensure technical knowledge remains current with developments in vehicle technology, diagnostics, legislation, and industry best practice..
* Participate in training and development activities as required.
* Support apprentices and less experienced colleagues where appropriate.
* Identify opportunities to improve workshop efficiency, fleet reliability, and service delivery.

Measures of Success
Safety & Compliance
* Achievement of 100% scheduled vehicle inspections.
* Compliance with Petit Forestier maintenance procedures and standards.
* Support of MOT/annual test first-time pass rates.
* Accurate completion of service and inspection documentation.
* Adherence to Health & Safety requirements with zero preventable incidents.
Quality
* High "Right First Time" completion rates.
* High first-time fix rates.
* Low levels of repeat repairs and vehicle returns.
* Consistent quality of workmanship and technical accuracy.
Productivity & Efficiency
* Achievement of individual productivity, efficiency, and utilisation targets.
* Effective management of allocated workload.
* Timely completion of maintenance and repair activities.
* Accurate recording of labour times and parts usage.
Fleet Performance
* Contribution towards fleet availability targets.
* Reduction in vehicle downtime through effective diagnosis and preventative maintenance.
* Support of vehicle reliability and asset longevity.

Skills, knowledge and experience
Essential
* Excellent knowledge of vehicle mechanics and electrical systems.
* Full UK Driving Licence (HGV entitlement desirable).
* Relevant technical qualifications in vehicle maintenance and repair.
* Apprenticeship training as a Commercial Vehicle Technician/Fitter or equivalent.
* Extensive experience within a commercial vehicle maintenance environment.
* Strong understanding of vehicle maintenance requirements, inspection standards, and repair procedures.
* Excellent problem-solving and fault-diagnosis skills.
* Effective verbal and written communication skills.
* Strong planning, organisation, and time management capability.
* City & Guilds Level 1 and 2, NVQ Level 2/3, or equivalent qualification in Heavy Vehicle Maintenance and Repair.

Desirable
* City & Guilds Level 3 or equivalent qualification.
* HGV Class 1 or Class 2 licence.
* IRTEC accreditation.
* Knowledge of transport refrigeration systems.
* Refrigeration maintenance and repair experience.
* Experience of training or mentoring apprentices.
* Knowledge of the transportation and logistics industry.
* Strong PC literacy and workshop management system experience.
* Experience working with temperature-controlled commercial vehicle fleets

Personal Attributes
* Reliable and punctual.
* Positive attitude and strong work ethic.
* Customer-focused approach.
* Safety-conscious mindset.
* Adaptable and willing to embrace new challenges.
* Committed to continuous personal and professional development.
* Takes ownership and accountability for vehicle inspections, servicing, maintenance, and repairs.
* Demonstrates commitment to quality, safety, and customer service.
* Plans and organises work effectively to meet operational requirements.
* Works collaboratively with colleagues and management to achieve workshop objectives.
* Acts with integrity, professionalism, and respect at all times