Receptionist and Executive Support

Descripción del puesto:

Since our launch in 2015, we've lent over £10bn to ambitious entrepreneurs up and down the UK. That's led to the creation of over 40,000 new jobs and over 29,000 new homes - and we're not about to stop there. We're dedicated to helping trailblazing businesses thrive and our Debt Finance team are the drivers of our growth.

This is a fantastic opportunity to join a fast-paced, growing bank with a reputation for doing things differently. We don't want another cog in the machine, we're looking for self-starters and bold thinkers who want to pave their own career paths and are passionate about supporting the UK's best and brightest businesspeople.

Summary of Role:

You will have overall responsibility for our HQ in London, as well as supporting the Manchester, Leeds, Birmingham and Glasgow offices. You will be the face of the company when greeting guests and the go to person for all things building related. This role is fast paced, and filled with a variety of tasks daily - no two days are the same!

Responsibilities

* Be the face of (COMPANY NAME) Bank that visitors and staff see, greeting and welcoming guests and announcing them to the onsite team
* Manage couriers, deliveries and sorting and distributing correspondence, parcels, and post
* Ensure all services necessary for the full and effective operation of the building in accordance with the provisions of the lease
* Manage all building issues and external suppliers such as the office cleaner, plant maintenance, contractors and handyman and general maintenance, arranging necessary repairs as needed
* Support the Office Manager to co-ordinate site visitors and meeting room requests · Signing in and out keys
* Support the wider Facilities Team with administrative tasks as they arise in response to FM related issues.
* Respond and support the resolution of ad-hoc and reactive facilities management activities as they arise.
* Help assist with security and access control of the building and work with the IT Teams with onsite queries
* Support the Office Manager in obtaining supplier quotes, manage purchasing and approval of invoices for completed works.
* Ensure Health and Safety compliance with legislation and (COMPANY NAME) Bank policies.
* Support the Office Manager to ensure that all safety records, statutory inspections, reports and documentation are retained and up to date at the properties. Dealing with any unsafe acts/defects appropriately.
* Support the Office Manager by participating in the completion of annual risk assessments alongside an external auditor to fully understand the risks at each property and ensure implementation of control measures
* Providing executive support to members of our Executive team including diary management and scheduling of meetings globally

Required Experience

* A friendly, and professional demeanour, able to work cross-culturally and remain calm under pressure
* Highly organised and detail orientated with an ability to juggle multiple tasks and prioritise accordingly
* Ability to work well in a busy and fast paced working environment
* Strong passion for delivering five star customer service standards and maintaining these standards at all times
* Understanding of the (COMPANY NAME)'s brand
* Someone who loves being a receptionist and working front of house interacting with people
* Some Facilities Management experience
* Some experience dealing with and managing Contractors
* Some H&S experience
* Previous experience as an EA or similar role involving extensive Exec level diary management
* Strong Microsoft Office skills (inc. Word, Excel, PowerPoint, and Outlook). Some experience using Access Control and Booking system

Benefits and Perks

* Equity. We want people to have a stake in the business so that all our interests are aligned.
* 25 days holiday
* Personalized benefits - opt-in to what matters to you
* Subsidised Private Medical Insurance with Bupa
* Enhanced maternity and paternity leave
* Wellbeing and social events
* In-house Barista Bar in London office
* Support causes that matter to you - Volunteering time off
* Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)

About Us
We're (COMPANY NAME) Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace.
Banking should be barrier-free. It's a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools.
And for those who love helping businesses thrive? Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market.
But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed.
Our story
(COMPANY NAME) Bank was built on the foundations of frustrations with old-school banking. In 2005, when our founders tried to get capital for their data analytics company, the computer said 'no'. Unfortunately, all major banks in the UK were using the same computer - and it was broken.
Why was it so difficult for a profitable business with impressive cashflow, retained clients, and clear commercial success to get a loan?
The industry was backward-looking and too focused on historic financials, rather than future potential.
So, what if there was a bank, founded by entrepreneurs, for entrepreneurs? One that offered a dramatically better borrowing experience for businesses?
No more what ifs, (COMPANY NAME) Bank exists.

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