Concierge

Descripción del puesto:

Company description Immediate Start 5 days a week in the office- no option to work from home Publicis Connected Media UK is a fully end-to-end offering that unites media, commerce, CXM, social and data to deliver connected consumer experiences and drive exceptional business outcomes for our clients. Powered by Publicis Connected Identity, the UK's richest people-based data set built on real behaviours, it helps major brands move beyond siloed marketing and make more confident decisions in fast-changing conditions. Those insights truly differentiate our AI and agentic solutions to predict impact, create messaging and reach the right people. The more than 3500-strong team spans Starcom, Zenith, Spark Foundry, Digitas, Performics, PMX, Epsilon, Lotame, Publicis Commerce and Influential. Publicis Connected Media is part of Publicis Groupe. Overview We are hiring a Concierge to be the welcoming face and operational heartbeat of our 3rd floor at Television Centre. This is far more than a reception role-you'll play a central part in creating a seamless, positive experience for colleagues and visitors across Publicis Health and Publicis Media. You'll bring people together, keep day-to-day operations running smoothly, and help shape a workplace that feels professional, organised, and genuinely enjoyable to be part of. If you enjoy variety, ownership, and being at the centre of a thriving office community, this role offers real impact from day one. Responsibilities Create a consistently welcoming and professional front-of-house experience, supporting visitors and colleagues from arrival through to departure Take ownership of the day-to-day operations of your floor, ensuring everything runs smoothly and efficiently Coordinate meeting room bookings, set-ups, and catering, working closely with hospitality and facilities teams Manage office essentials including stationery, post, lockers, couriers, and taxi arrangements Support onboarding by welcoming new starters, providing tours, and helping them settle in quickly Ensure AV and meeting room equipment is set up and ready each day, providing support when needed Collaborate with other concierges and support teams to deliver a consistent, high-quality experience across the building Qualifications A friendly and approachable communication style that helps build trust with a wide range of people Experience in a customer-facing, front-of-house, or hospitality environment Strong organisation skills with attention to detail and the ability to prioritise effectively Confidence working both independently and as part of a wider team A proactive and reliable approach, with a sense of ownership over your responsibilities Ability to stay calm and solution-focused when managing multiple tasks or changing priorities A genuine interest in improving workplace experience and supporting others Additional information Employees joining The Pack, an early careers programme that connects, supports and develops you to kick-start your career with us, initially start with an annual salary of £28,860. Publicis Media offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including: 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups). Publicis Groupe works primarily from the office or our clients' office four days per week. At Publicis Media, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included. #DNI

Requerimientos del candidato/a:

A friendly and approachable communication style that helps build trust with a wide range of people Experience in a customer-facing, front-of-house, or hospitality environment Strong organisation skills with attention to detail and the ability to prioritise effectively Confidence working both independently and as part of a wider team A proactive and reliable approach, with a sense of ownership over your responsibilities Ability to stay calm and solution-focused when managing multiple tasks or changing priorities A genuine interest in improving workplace experience and supporting others