Apprentice

Descripción del puesto:

About the Opportunity
If you're someone who enjoys working with data, asking "why does this happen?", and building smarter ways to solve problems - this role is for you.
You will be part of the Second Line of Defense (2LOD) - Complaints Analytics team within Global Risk & Compliance Business Unit at American Express - a team whose work is directly used by Senior Leadership, the Board, and even external regulators.
You will work on real data, real problems, and impact real business decisions.
What You'll Gain
* Hands-on experience working with real enterprise data
* Exposure to risk, compliance, and regulatory analytics
* Opportunity to work on NLP / GenAI / automation use cases
* Experience presenting insights that influence senior leadership discussions
* A strong foundation to build a career in analytics, risk, or data science

Requerimientos del candidato/a:

Basic Requirements
* Advance MS Excel and MS PowerPoint Skills
* Python or SQL
* Preferred some with knowledge of working with unstructured text data or applying text-based analytics/NLP techniques
* Tableau or Power BI preferred
* High attention to detail and strong ownership mindset
* Strong written and verbal communication skills.

Who Should Apply
This role is ideal for someone who:
* Is curious and enjoys solving open-ended problems
* Is comfortable learning new tools and experimenting
* Can take initiative instead of waiting for detailed instructions
* Wants to build real-world skills beyond classroom learning
You don't need prior experience in complaints or UDAAP - we'll help you get up to speed.

Compliance language:
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

* Cab facility
* Free meals
* Flexible working model with hybrid arrangement
* Training and development opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of contractual employment as an Apprentice with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations