Junior Human Resources Associate - Employee Support

Descripción del puesto:

Job Title: 12 Month Junior Human Resources Associate - Employee Support
Location: Tampa, Florida, USA
Function: Human Resources
Program Duration: 12 Months

Who We Are
For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

What You Will Learn
Come and be a part of the exciting and dynamic world of L'Oréal USA as a 12-Month Junior Human Resources Associate!
This extraordinary paid opportunity is designed for a recent graduate looking to build foundational HR knowledge across a broad range of functions - including employee case management, HR data administration, leaves and accommodations, payroll inquiry support, and HR documentation. You will work alongside our world-class HR team, gain exposure to senior leadership, and develop hands-on experience with industry-leading HR systems and processes. If you love people, are passionate about beauty, and possess an entrepreneurial spirit, this is the role for you!

What You Will Do
HR Case Management & Employee Support
* Serve as a point of contact for employee HR inquiries received through multiple channels, providing timely, accurate, and professional responses
* Triage, document, and manage cases within the HR case management system, escalating complex matters as appropriate
* Guide employees through HR policies, processes, and available resources with a strong customer service orientation
HR Data Administration
* Process and audit HR data transactions to ensure accuracy, integrity, and compliance across HR systems
* Support data entry, maintenance, and validation within HRIS platforms and assist with regular and ad hoc reporting needs
* Identify data discrepancies and partner with the appropriate teams to resolve
Payroll Inquiry Support
* Respond to employee and HR payroll-related questions including timekeeping, pay calculations, and deductions
* Develop a working understanding of payroll and timekeeping logic to address common inquiries and route complex matters to the appropriate resolution team
* Partner with the Payroll team on day-to-day inquiry support
Leaves of Absence & Accommodations Administration
* Administer leave programs including FMLA, short-term and long-term disability, parental leave, and company-specific leaves
* Manage workplace accommodation requests end-to-end, supporting the ADA interactive process in collaboration with employees, managers, and medical professionals
* Communicate eligibility, process requirements, and outcomes to employees clearly and empathetically
* Maintain accurate, confidential records and coordinate with Payroll, Benefits, and third-party administrators throughout
HR Documentation & Process Support
* Create and maintain internal HR documents including SOPs, process guides, FAQs, and training materials
* Partner with HR subject matter experts to translate complex processes into clear, accessible content
* Review and improve existing documentation for accuracy, consistency, and usability
General HR Administrative Support
* Assist with onboarding administration, Tuition Reimbursement processing, Employee Verifications, and policy compliance tracking
* Lead independent projects and contribute to HR team initiatives as assigned
* Participate in team meetings and training sessions to continuously build HR knowledge and skills

What We Are Looking For
Required Qualifications
* Bachelor's degree received within the last 12 months in Human Resources, Business Administration, Communications, or a related field - OR Master's degree received within the last 12 months with no more than a 6-month gap in education history
* 3.0 GPA or higher
* Prior internship or office experience preferred
* Strong attention to detail, critical thinking, and organizational skills
* Excellent written and verbal communication skills with the ability to simplify complex information
* High emotional intelligence, cross-cultural awareness, and a strong sense of confidentiality
* Customer service mindset with the ability to manage multiple priorities in a fast-paced environment
* Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint)
Preferred Qualifications
* Experience with case management platforms (ServiceNow or equivalent)
* Familiarity with HRIS platforms (SuccessFactors or equivalent)
* Exposure to leaves of absence, ADA accommodations, or HR compliance
* Spanish language proficiency - highly preferred

What's In It For You
Salary Range: $24.50/Hour (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
* Hybrid Work Policy and Flexible Time Off - Paid Holidays, PTO, Volunteer Time, Summer Fridays & More
* Access to Company Perks - VIP Access to L'Oréal's Internal Shop for Discounted Products
* Learning & Development - Unlimited E-learnings, Lunch & Learn Sessions, Mentorship Programs & More
* Employee Resource Groups - Think Tanks and Innovation Squads
* Access to Mental Health & Wellness Programs

Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation, please contact [email protected]. Accommodations may be requested at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind