Programa de Prácticas - Business Analyst

Descripción del puesto:

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Collaborates with functional and data teams to identify efficiency opportunities within business processes. The primary focus is to assess the benefits of automation and continuously improve the quality of services and processes.
PMO Alternative: Collaborates in project management by monitoring key efficiency indicators, preparing reports, and managing direct communication with clients.

Required education
High School Diploma/GED

Required technical and professional expertise

Main Responsibilities:
Support the functional process team in identifying efficiency opportunities and building business cases that demonstrate the benefits of automation.
Analyze data and collaborate with the team to identify areas for continuous improvement in services.
Assist in defining key metrics and monitoring the impact of implemented improvements.
PMO Alternative:
Support the project team in planning, tracking, and controlling activities to ensure deadlines and deliverables are met.
Collect, organize, and maintain project information, including schedules, progress reports, and risk logs.
Participate in the preparation of project performance metrics and reports to support decision-making