Internship - Quality Process Improvement

Descripción del puesto:

The Quality Process Improvement Intern will evaluate current processes within the Global Quality Assurance department located in the USGDC. The Intern with internal Quality team members to understand the retail store pullback process by analyzing and identifying areas of improvement. The Intern will also implement data driven solutions to enhance efficiency, effectiveness, customer satisfaction and create project proposal outlining benefits, timelines, resources and requirements needed to accomplish project goals.

This position is fully onsite and based out of our New Jersey office (USGDC). The rate for this position is $25 per hour.
Key Accountabilities
* Support Quality & Care Manager to analyze, identify, plan and implement new processes or solutions to increase productivity and improve cycle time by reducing waste. Assist in developing and implementing data driven solutions to enhance efficiency, effectiveness and customer satisfaction. Utilize Lean Six Sigma and 5S methodology to meet turn time expectations.
* Optimize or redesign new processes or solutions to address identified areas and improve outcomes. Work with cross-functional teams such as Distribution Operations and Retail Excellence to gather insights ensuring the successful implementation of improvements. Maintain and update all process-related documents and develop a plan to implement improvements for the staff.
* Observe daily operations of the Quality Assurance team. Perform product evaluations on incoming merchandise to understand the scope of work required to find solutions and successfully implement change.
* Demonstrate safety leadership by adherence to workplace safety policies and procedures. Recognize and positively reinforce good safety behaviors while delivering immediate, specific and constructive feedback to employees who demonstrate unsafe work behavior.
Required Qualifications
* Currently enrolled in a business or technology field curriculum program
* Proficient in English
* Strong written and verbal communication skills, problem solving and attention to detail
Preferred Qualifications
* Experience in change management
* Experience in data management
* Understanding lean concepts
* Power Bi, Tableau, Microsoft Excel