Summer Trainee, Direct Sales

Descripción del puesto:

Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

KONE Global Spares Supply (GSS) ensures efficient warehousing and delivery of quality spare parts for all KONE elevators, escalators and automatic building doors. KONE also provides commercial replacement parts and components for a wide range of third-party equipment.

We are looking for a

Summer Trainee, Direct Sales

to join our Maintenance Spares Support team in Global Spares Supply (GSS) unit.

In this exciting role, you will be supporting our external sales operations, processing external customer inquiries and orders.

The summer internship is maximum four months paid full-time work starting during spring time but the start date can be adjusted depending on your studies and preference. This position is located in Hyvinkää, Finland.

Key responsibilities.

* Provide high-quality customer service and handle incoming email inquiries
* Create and manage technical cases in collaboration with our technical support team
* Process manual orders accurately and efficiently
* Support customer data management and registration processes
* Assist with logistics, billing, and payment-related topics
* Run and analyze reports in SAP to support daily operations.

To succeed in this role, we expect you to have:

* Strong SAP knowledge and ability to navigate systems efficiently
* Fast learning ability and willingness to develop skills proactively
* Self-initiative and independent working style
* Previous experience in customer service or similar role is a plus
* Ability to work under pressure and manage multiple tasks simultaneously
* Courage to take responsibility and collaborate effectively with colleagues and teams across GSS
* High accuracy and attention to detail, with capability to follow processes, routines, and instructions carefully.

What we offer you?

We have a real purpose on improving sustainable people flow in and between buildings. We offer you an opportunity to work with interesting and challenging tasks in a global, innovative company. We have an inclusive and relaxed atmosphere where respect of the individual has high importance. We offer you an opportunity to develop your skills in area of your interests. We emphasize working together in teams - we offer you nice and truly supportive colleagues for your internship period.

Want to #JoinOurFlow ?

If you think this could be an inspiring challenge for you, please tell more about yourself, why you are interested in this specific role and when you would be available to start, and submit your CV and application letter via Careers by the latest, February 17th. Please be aware that we may start reviewing applications already during the application period.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers