Onsite Services Technician Intern

Descripción del puesto:

About the company    Work and grow your career at Schneider Electric!    Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability - we call this Life Is On. Grow and expand your career at Schneider Electric! Our goal is to provide digital energy and automation solutions for energy efficiency and sustainability. We combine the world's leading energy technologies, real-time automation, software and services into integrated solutions available in homes, buildings, data centers, infrastructures and industries. We are committed to our core values: #innovation #equality #sustainability. For more information about us, click on https://www.se.com/ww/en/purpose/    Join us, be part of creating a sustainable future with Schneider Electric's energy and digital solutions!  About the role: The Onsite Services Technician Intern will be responsible for providing comprehensive support for Schneider Electric workplace and infrastructure equipment. This role involves hands-on technical tasks, coordination with external vendors, and ensuring high levels of end-user satisfaction. The technician will perform a variety of services including hardware break and fix, warranty management, asset tracking, IMACD (Install, Move, Add, Change, De-Install), eyes and hand support, and escort services. What you will do: We need our future intern's support in the following areas: Desk-side Support: Provide direct support to end-users for workplace equipment including desktops, laptops, tablets, smartphones, and other devices. Hardware Break & Fix: Assist in diagnosing and repairing hardware issues, manage replacement of defective units, and ensure data restoration. Warranty Management: Coordinate repairs with manufacturers and third-party maintenance suppliers, manage warranty claims, and handle logistics for defective units. Asset Tracking: Maintain accurate records of equipment status, location, and user assignments in the asset management system. IMACD Services: Perform installations, moves, additions, changes, and de-installations of workplace equipment, ensuring proper configuration and user acceptance. Eyes and Hand Support: Execute technical tasks under the direction of remote administration teams, including equipment resets, installations, and troubleshooting. Stock Management: Manage inventory levels, procure items, and ensure availability of spare accessories and consumables. Onboarding: Assist new employees with IT asset delivery, setup, and training on Schneider Electric systems and tools. Event Support: Provide technical support for special events, including setup and troubleshooting of audio/visual equipment. What we need from you: Ongoing studies in a university in Hungary; Background or studies in Information Technology, Computer Science, or related field preferred. Some experience in IT support or a similar role is a plus, but not required. Possible commitment for at least 1 year with minimum 1 year active student status Advanced English and Hungarian language knowledge are must haves (both fluent speaking and writing), as you will be part of an international team Basic technical knowledge of workplace and infrastructure equipment (desktops, laptops, tablets, smartphones, printers, etc.). Willingness to learn and develop troubleshooting and hardware repair skills. Familiarity with basic warranty management processes and vendor coordination. Good organizational skills for asset tracking and inventory management. Ability to perform IMACD tasks efficiently and accurately. Strong communication skills for interacting with end-users and external vendors. Respect for security and confidentiality policies. Ability to work independently and as part of a team. High level of end-user focus and customer service orientation. What we offer:    Working hours: 4/6 hours per day, Monday to Friday 1 Year, with the possibility to be extended Gross salary: 2200 HUF/hour We provide a laptop/cell phone for your work Engagement groups within the company - participate and/or organize activities/events for your colleagues - either a tree planting, a power plant visit, or a bake sale to support a charity... the sky is the limit! Working at one of the most sustainable corporations in the world International, diverse environment and a company culture that encourages raising questions and ideas - to make an impact Real future career building opportunities locally & globally Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! EUR36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct