Groups Coordinator Stage

Descripción del puesto:

Job title: Groups Coordinator Stage
Reports directly to: Director fo Sales & Distribution

Overall Job Purpose

The Groups Coordinator Intern supports the Groups & Events team in managing group bookings and ensuring smooth communication between clients and hotel departments. The role provides hands-on experience in event operations, reservations, and guest service, following Marriott brand standards and procedures.

Qualifications & Skills

· Organizational skills - Strong attention to detail and ability to manage multiple tasks.
· Communication skills - Clear, professional communication with clients and internal teams.
· Team collaboration - Positive attitude and willingness to support different departments.
· Tech proficiency - Basic knowledge of MS Office; familiarity with hotel systems is a plus (Opera)
· Language skills - Fluent English; additional languages are an advantage.

Principal Accountabilities
* Group Reservations Support - Assist with entering rooming lists, updating bookings, and ensuring accuracy in the PMS.
* Client Communication - Support communication with group organizers, providing timely information and confirmations.
* Document Preparation - Help prepare BEOs, rooming lists, contracts, and internal communication materials.
* Cross-Department Coordination - Liaise with Front Office, Housekeeping, F&B, and Sales to ensure group requirements are met.
* Operational Assistance - Support on-site during group arrivals, departures, and event setups when needed.
* Data Management - Maintain accurate records, update databases, and assist with reporting and post-event follow-up.
* Brand Standards Compliance - Ensure all tasks align with Marriott service and operational guidelines.

Candidate profile
Education and Experience

· Currently pursuing or recently completed a degree/diploma in Event Management,Communications, Hospitality, or a related field.

Principal Accountabilities

· Passion for live events, performing arts, or entertainment production.
· Strong organizational and time-management skills.
· Ability to work flexible hours, including evenings and weekends.
· Good communication and teamwork abilities.
· Ability to stay calm and focused under pressure

Learning Opportunities
* Understanding hotel operations across Sales, Events, Front Office, and F&B.
* Hands-on experience with group management and event coordination.
* Professional development in communication, organization, and guest-service excellence