IT Helpdesk Intern/6 Months Contract

Descripción del puesto:

Job Description & Summary

The Opportunity

Our internships provide students with an opportunity to experience work and life at PwC, offering a valuable insight into our business and culture.

What we are looking for from a candidate:

* Best fit for students at Cybernetics, Computer Sciences or Technology faculties;
* Ability to adapt to a fast and demanding environment;
* Ability to communicate clearly and effectively with end users;
* A fundamental understanding of operating systems (like Windows and macOS);
* Ability to analyze and diagnose basic technical problems and find quick solutions;
* Ability to handle multiple requests and prioritize tasks to ensure prompt resolution of user issues;
* Adherence to work schedule and deadlines;
* Taking responsibility for one's actions and tasks and ensuring they are completed to high standards;
* Attention to Detail;
* Ability to collaborate effectively with colleagues and contribute to the team's common goals;

What will you do as an intern?

* Shadow Seniors on the job;
* Gradually independently handling IT general controls work in less complex environment duly supervised by seniors;
* Follow the work procedures;
* Prepare laptops and smartphones to be allocated to employees (installing operating systems and work applications);
* Receive and allocate equipment to/from employees;
* Keep the database information regarding equipment allocation up to date;
* Maintain the order of the equipment stock and conduct periodic inventory of the equipment;
* Perform basic troubleshooting of technical issues;
* Create data backups;
* Copy data onto external storage media;

What we offer:

* Challenging and rewarding work environment;

* Systematic education process to support professional and personal development and on-the-job training;

* Professional and team-oriented work environment;

* Interesting career development options and challenging assignments for top Romanian and international clients;

* Up-to-date technologies and methodology.

* Monthly budget for meal or holiday tickets and other available benefits.

* Private medical subscription.

* Office massages.

We appreciate the interest shown by all candidates. However, we wish to advise that only suitable candidates will be contacted.

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