IBM internship DevOps

Descripción del puesto:

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

Providing technical support resolution feedback to clients and/or IBM client resolution

teams, using business knowledge and procedures learned during the Knowledge Transfer

period.

Using technical and negotiation skills in collaboration with other support

operations/organizations to prioritize and ensure problem resolution.

Performing support based on troubleshooting instructions for in-scope applications.

Communicating action plans to the client or IBM representative, as appropriate.

Recommending and implementing new features or improvements for existing technical

support tools, procedures, and processes.

Contributing to department attainment of organizational objectives and high client

satisfaction.

The internship program is offered for a fixed period of 3 months, with the possibility of extending the

collaboration based on performance and business needs

Required Technical And Professional Expertise

Last year student or fresh graduate of a technical faculty: Cybernetics, Computer Science,

Mathematics etc.

Understanding IT solutions and networking Operating systems: Unix, Linux - beginner

SQL database knowledge - beginner

Active Directory knowledge (or similar LDAP technology) - * note for Kinga/ Larisa

(at least one of them should have it)

Communication skills

Analytical and problem-solving skills

Time management skills

Pro-activeness and willing to bring innovation forward

German - would constitute an advantage