Apprentice

Description du poste:

We are hiring for the US Credit & Collections Voice function. This team empowers American Express Card Members to spend with confidence by combining credit expertise with meaningful customer engagement. The team helps Card Members understand their account status, resolve credit-related concerns, and make informed spending decisions through tailored payment and digital solutions

Profil requis du candidat:

* Bachelor's degree
* Not more than 5 years of difference between highest education degree completion date and
* Joining date
* Should not have enrolled in any prior Government Apprenticeship programs
* Strong attention to detail and accuracy
* Good communication and interpersonal skills
* A willingness to learn and adapt to new tasks and challenges* Ability to maintain confidentiality
Preferred Qualifications
* Proficiency in basic computer applications (e.g., Microsoft Office Suite)
* Ability to work effectively in a team environment

Compliance Language
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities and colleagues. As part of Team Amex, you'll experience this powerful backing:
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* Career development and training opportunities