Bilingual Insurance Renewal Assistant

Description du poste:

Company:
Marsh

Description:

We are seeking a talented individual to join our team at [business name]. This role will be based in Bogota. This is a hybrid role that has a requirement of working at least three days a week in the office.

The official job title is Proof of Insurance Renewal Coordinator is responsible for managing the end-to-end renewal process of insurance certificates (e.g., COIs, certificates of liability, workers' compensation). This role ensures timely renewals, accuracy of policy details, compliance with contractual and regulatory requirements, and proactive communication with internal stakeholders, vendors, and clients.

* please submit CV in English

We will count on you to:

* Manage and track renewal timelines for all insurance certificates
* Verify policy details and ensure accuracy, including insurer, policy type, coverage limits, expiration dates, named insured, and additional insured language
* Coordinate with internal departments such as Legal, Risk Management, Procurement, Project Managers, and Finance
* Communicate with insurers and certificate providers to request, obtain, review, and secure renewed certificates
* Maintain complete audit trails, version control, and centralized repository for all certificates ensuring compliance with company policies and contractual obligations
* Deliver certificates to clients, vendors, project sites, and internal stakeholders and confirm receipt
* Identify potential renewals at risk and implement remediation plans, escalating issues as needed
* Maintain accurate certificate data in the Certificate Management System and generate regular reports
* Provide timely, professional communication to clients, vendors, and internal teams regarding certificate requirements and coverage details

What you need to have:

* Education: Technologist or professional degree
-English Proficiency
* Experience: Minimum 1 year in administrative and/or customer service transactional processes
* Strong attention to detail and organizational skills
* Proficient in MS Office; experience with certificate management or related systems is a plus

What makes you stand out:

* Certification in risk management, insurance, or governance (e.g., CPCU, ARM) is a plus
* Experience with contract or vendor management
* Familiarity with e-signature and secure document delivery platforms

Why join our team:

* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact on colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
* Holidays (As Per the location - the final decision will depend on business requirements at that time)
* Shared Transport (Provided the address falls in accepted service zone)

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person