Learning & Development Advisor Iberia

Description du poste:

Descripción del puesto

L&D Advisor

Location: Madrid

Main responsibilities of the role:

Annual Training Plans; to collaborate in the definition of our annual training plans for Spain and Portugal

* Defining the annual training path for each retail position in the store.
* Creation of new learning contents based on our colleagues needs.
* Content updating of the existing courses and other learning materials.
* Definition of training guides for internal trainers.
* Coordination of all training activities during the year.
* Preparation of the Training Plan communication for the stores.Training records and KPIs reports

* Keeping track of all training actions in Iberia Training Log file.
* Coordinate the correct recording of all training actions by the stores.
* Compilation of all training data across the organization including the stores and all regional office departments.
* Preparation of L&D reports and main KPIS analysis.Training content

* To keep and maintain all training courses content updated, as well as, other training materials or documents.
* Collaborating closely with the content stakeholders to make sure it is adapted and updated and comply with the learning objectives and final purpose of the training.
* Creation or adaptation of all our learning content for our Digital Learning Platform.Corporate programs

* Support on reviewing adaptation for Iberia
* Support on managing communication plan
* Follow up after implementation with the stores and officesNew stores

* Training venue organization (virtually or face-to-face)
* Internal trainers coordination
* Communication plan of all the learning activities
* Preparation of required training materialOther learning activities:

* Organization of Retail Training Plans for the roles of Store Managers, Assistant Managers and P&C Managers.
* Organization of the inductions of new employeesEssential knowledge, skills and experience:

- Experience in managing L&D function within Retail / hospitality sector.

- Experience in design, delivery and evaluation of training and development initiatives.

- Excellent training, facilitation and presentation skills.

- Strong influence skills.

- Commercially-focused and service-oriented.

- Relationship-building & customer-focused.

- Manage change effectively.

- Strong IT skills.

- Experience working in a fashion retail environment will be a distinct advantage.

-Intermediate/High English level

-Desirable Portuguese language

Personal Attributes:

* Organised, detail-oriented, possessing the ability to effectively prioritise projects and

deliverables.
* Be a collaborative team player with excellent interpersonal/communication skills, while

demonstrating high levels of emotional intelligence and possess the ability to influence.
* Proven ability in developing effective working relationships across all levels of the

organisation.
* Operates with a high level of integrity, diplomacy, tact and professionalism.
* Effective and persuasive presentation skills, including the ability to present complex

information in an understandable manner to all areas of the business.
* Ability to lead, influence and coach others.
* Sound judgement, unquestionable ethics and integrity with high degree of transparency and trust Compromiso con igualdad de oportunidades

Fecha fin de publicación interna: 14/12/2025