Watchmaker / Technician - 3rd Category

Description du poste:

As a Third Category Watchmaker / Technician, you will be responsible for carrying out watch repairs and maintenance, performing diagnostics and quality checks, and ensuring the proper functioning of each timepiece. You will also interact directly with customers when receiving repairs, providing a friendly, professional, and solution-oriented service.
1. Technical Knowledge and Experience Expertise in quartz watchmaking: Solid knowledge and proven experience in the maintenance, diagnosis, and repair of quartz movements and quartz chronographs. Expertise in mechanical watchmaking (desirable): Knowledge and/or experience in servicing automatic mechanical movements, chronographs, and manufacture movements. Aesthetic and finishing fundamentals: Knowledge of or experience in polishing techniques and the refurbishment of cases and bracelets. Quality control: Demonstrated experience in conducting post-repair quality checks, both technical and aesthetic. 2. Professional and Behavioral Competencies Quality and attention to detail: Exceptional meticulousness and precision throughout all stages of the work, with an uncompromising focus on the aesthetic and functional excellence of the final product. Ability to adhere to the highest brand quality standards. Problem-solving and resilience: Ability to analyze unexpected or complex situations while remaining calm and effective under pressure. Capacity to address technical challenges with creative and efficient solutions. Adaptability and openness to change: Flexibility to adapt to new methodologies, technologies, or brand procedures. Willingness to learn and adapt to a dynamic environment. Continuous learning: Strong motivation to acquire and assimilate new technical knowledge and processes, applying learning to continuously improve performance. Customer orientation (internal and external): Ability to understand and anticipate the expectations of customers and distributors, ensuring a service that reflects the prestige of the brand. Compliance with standards and policies: Strict adherence to company protocols, internal regulations, safety policies, and the proper use of equipment and materials. Act as an ambassador for the values of the brands