Events Planner

Description du poste:

At Grand Hyatt Barcelona, one of the city's newest and most prestigious luxury landmarks, we are looking for a passionate, organized, and service-driven Events Planner to join our Events team.
As an Events Planner, you will play a key role in bringing unforgettable meetings, conferences, and social events to life. You will be the main point of contact for clients once an event is confirmed, ensuring every detail is flawlessly planned and executed in line with Hyatt's high standards of excellence. If you thrive in a fast-paced luxury environment, enjoy coordinating multiple stakeholders, and take pride in delivering exceptional guest experiences, this is an exciting opportunity to grow your career within a world-class hospitality brand.

About the Role

As an Events Planner at Grand Hyatt Barcelona, you are an ambassador of the Hyatt brand, responsible for the detailed planning, coordination, and execution of meetings and events hosted at the hotel.
This is an operational full-time position (40 hours per week) offered on a permanent contract, with a schedule aligned to business and event needs, including occasional evenings or weekends depending on event operations. You will work closely with Sales, Banquets, Culinary, Front Office, and other hotel departments to ensure seamless event delivery and outstanding client satisfaction.

Key Responsibilities

The Events Planner is responsible for coordinating all operational aspects of assigned events, ensuring they are delivered according to client expectations, contractual agreements, and Hyatt brand standards. Responsibilities include, but are not limited to:
* Acting as the main point of contact for clients from event confirmation through post-event follow-up
* Planning and coordinating meetings, conferences, social events, and group functions held at the hotel
* Managing event details including:
* Function space allocation and setup
* Audio-visual and technical requirements
* Catering menus and beverage arrangements
* Timelines, agendas, and special requests
* Preparing and maintaining accurate event documentation, including:
* Event orders and function sheets
* Timelines and internal communications
* Conducting pre-event meetings and site inspections with clients and internal teams
* Coordinating closely with Banquets, Culinary, AV, Front Office, Housekeeping, and other operational departments to ensure flawless execution
* Monitoring events on-site when required, proactively resolving issues and ensuring guest satisfaction
* Ensuring all events comply with hotel policies, safety standards, and brand guidelines
* Managing last-minute changes with professionalism and a solutions-oriented mindset
* Supporting revenue optimization through upselling of services and event enhancements when appropriate
* Maintaining strong relationships with clients to encourage repeat business and positive feedback
* Completing post-event follow-up, including billing accuracy and client feedback

Profil requis du candidat:

Qualifications & Requirements

* Previous experience in event planning, meetings & events, or hotel operations is required
* Experience in luxury hospitality or a similar high-service environment is highly preferred
* Strong organizational and time-management skills, with excellent attention to detail
* Exceptional communication and interpersonal skills, with a client-focused mindset
* Ability to manage multiple events simultaneously in a fast-paced environment
* Strong problem-solving skills and ability to remain calm under pressure
* Fluency in Spanish and English is required; additional languages are a strong plus
* Proficiency with event management systems and Microsoft Office tools
* Flexibility to adapt to operational needs, including occasional evenings or weekends
* Professional appearance and demeanor, consistently reflecting the Hyatt brand

Care Connects Us - Do Our Values Speak to You?

At Hyatt, we care for people so they can be their best. Our values - Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing - guide everything we do and shape how we work with our guests and each other.
When you join Hyatt, you become part of a global family that celebrates diversity and encourages you to bring your authentic self to work every day.

What You'll Love About Us

* Special Hyatt hotel rates for you, your family, and friends from day one
* Discounts at hotel restaurants and bars
* Employee restaurant with nutritious and varied daily menus
* Free access to a wellbeing and mental health support platform
* Continuous training, professional development, and real career growth opportunities across Hyatt hotels worldwide

Be Part of Something GRAND

With more than 1,150 hotels in over 70 countries, Hyatt is globally recognized as a Great Place to Work. Our team is a vibrant mosaic of cultures, backgrounds, and experiences - and your unique contribution will be valued.
Join the Grand Hyatt Barcelona team and become YOUR best version