Sales Trainee

Description du poste:

Sales Planning & Management

* Work with Regional Sales Manager ABHFL and plan sales operations for achieving targets, considering competitive forces and local trends, and cascade the same to the team
* Scan the local market and competitive offerings on a periodic basis, guiding team members on possible opportunities and challenges
* Proactively track target achievement and intervene with sales efforts (personal references, prospecting, etc.) to ensure the same
* Communicate sales targets and provide team members clarity on business goals, role expectations, product characteristics and USPs to enhance effectiveness of sales efforts
* Deploy schemes to drive sales and enhance profitability, ensuring dual focus on sales expansion and cost optimization
* Provide data for and compile periodic MIS reports for disbursements, profitability, NPAs, market expansion, etc. and communicate to RSM ABHFL as well as to team members

Customer Acquisition/ Engagement

* Identify local business growth opportunities, guide customer acquisition efforts, intervening where required for relationship management/ origination
* Work closely with team members, hand-holding critical/ complex transactions to ensure favorable closure with customer satisfaction
* Intervene where required to manage customer complaints/ grievances effectively, and escalate to RSM ABHFL as necessary to secure customer relationship

Operational Effectiveness

* Monitor and ensure efficient business processes/ operations across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections)
* Work with team for adequate focus on different distribution channels, interfacing with senior stakeholders as required for smooth operations
* Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk, Operations, Sales Governance)
* Drive the implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and overall business impact