Manager - Delivery Execution Management

Description du poste:

Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn't have imagined - and now can't imagine living without. If you're excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! The Delivery Execution Management (DEM) team sits within the broader Retail Fulfilment Operations (RFO) organisation, acting as a critical bridge between all route-to-market shipment management, operational strategies and on-the-ground execution, upholding Apple's high standards of service for our customers.
This Manager leads a team of analysts driving Europe, Middle East, India and Africa (EMEIA) On-Time Delivery Performance across Online, Retail, Reseller, and AppleCare channels, using data-driven insights, automation, and proactive risk management to improve customer experience and operational efficiency. The role drives the inbound speed-to-customer initiative for the Reseller Route-to-Market (RTM), partnering cross-functionally to remove operational bottlenecks, improve performance, and maximise product availability and sell-thru.
Excellent leadership, people management and talent development skills. Experience providing mentoring, feedback, developmental opportunities and building effective teams. Track record in innovation and continuous improvement, taking initiative in the identification and implementation of process improvements, as well as leveraging new technologies for rapid efficiencies. Experience building effective and insightful executive-level communications. Excellent networker with the ability to build strong and lasting connections at senior levels across the appropriate cross-functional teams. Ability to use data to drive decision-making and actionable insights.
Supply Chain experience in a Fast-Moving Consumer Goods (FMCG) environment Familiarity with GenAI capabilities and application to supply chain use cases for strategic business impact