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Emploi > Emplois > Service clientèle > Italie > Milan > Détails de l'offre 

Order Fulfillment Specialist (tempo determinato)

Mondelez
Italie  Milan, Italie
Service clientèle, Anglais
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Description du poste:

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

How you will contribute

You will:
* Manage the order fulfilment process, respecting the customer segment and channel mix
* Balance supply constraints and delivery of service levels through cross-functional alignment
* Use appropriate tools and processes such as availability checks and stock allocation rules
* Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:
* Good numerical, analytical and logical reasoning skills
* Microsoft office applications
* High-level of SAP competence
* An FMCG/CPG company
* A customer-facing role within customer service, logistics or sales
* Experience in an order-to-cash environment
* Experience in customer service, logistics and sales
* Good knowledge of the total supply chain/order-to-cash process
* Strong analytical and problem-solving skills

What extra ingredients you will bring:
* Minimum 6 months' experience in a similar role or in Supply chain.
* Excellent interpersonal skills, customer focus, and problem-solving skills.
* Precision, attention to detail, and the ability to work in a team and in dynamic environments
* Proficiency in Microsoft Office (especially Excel).
* Knowledge and use of SAP (VMI knowledge is a plus)
* English: Fluent

Education / Certifications:
* Degree in Management Engineering, Economics, or similar.

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Temporary (Fixed Term)

Order Management (OTB)

Customer Service & Logistics

Origine: Site web de l'entreprise
Publié: 05 Dec 2025  (vérifié le 14 Dec 2025)
Type de poste: Emploi
Secteur: Agroalimentaire / Tabac
Langues: Anglais
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