Product Quality Assurance Supervisor

Description du poste:

JOB DESCRIPTION:

Abbott is a global healthcare leader dedicated to helping people live more fully at all stages of life. Within Abbott Diagnostics, we combine innovative technologies and scientific expertise to provide critical information that supports the diagnosis, monitoring, and management of diseases.
At our site in Oslo, our Cardiometabolic and Informatics Business Unit plays a key role in delivering high-quality diagnostic solutions that impact patients worldwide.
As part of our Quality organization, you will join a collaborative and international environment where quality, compliance, and patient safety are at the heart of everything we do.
What You'll Do
As a Product Quality Assurance Supervisor, you will play a central role in ensuring product quality and regulatory compliance, with a focus on complaint handling and post-market surveillance.
* Lead and coordinate product complaint handling, including review, investigation, and closure
* Evaluate and escalate potential reportable events in line with regulatory requirements
* Drive Post Market Surveillance (PMS) activities, including cross-functional review meetings
* Analyze complaint data to identify trends and support CAPA investigations
* Support regulatory decision-making related to product safety and reporting
* Develop and maintain procedures aligned with GMP, ISO13485, FDA, and other standards
* Collaborate with internal stakeholders to ensure effective product follow-up
* Respond to customer and internal inquiries related to product quality
* Contribute to Product Safety Update Reports and PMS reports
* Support continuous improvement of quality processes and systems
What You'll Bring
* Bachelor's or Master's degree in natural sciences, engineering, or a related technical field, or equivalent in work experience
* Experience in quality assurance, complaint handling, or regulated environments
* Knowledge of GMP, ISO13485, FDA regulations, or similar quality standards
* Strong analytical skills with the ability to interpret data and identify trends
* Experience in people management
* Experience working cross-functionally in structured environments
* Fluency in English and Norwegian (written and spoken)
* Ability to work independently and manage priorities effectively
* Strong communication and documentation skills
* Structured, detail-oriented, and quality-focused mindset
What Can We Offer You?
Abbott offers a dynamic and international working environment where you can make a meaningful impact on patient care. You will benefit from competitive compensation and benefits, a positive working atmosphere, a personal development plan, extensive training opportunities, and strong long-term career prospects.
Recruitment Process
Recruitment is conducted on an ongoing basis, and the process will close once the right candidate has been identified.
If you meet the qualifications and are interested in this opportunity, we encourage you to apply as soon as possible.

The base pay for this position is N/A
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Operations Quality

DIVISION:
CMI ARDx Cardiometabolic and Informatics

LOCATION:
Norway > Oslo : Kjelsasveien 161

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Not specified

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Not Applicable