Key User Accounts Payable

Description du poste:

Job Description:

As Key User Accounts Payable, you are the bridge between day-to-day AP operations and our continuous improvement roadmap. You combine a strong operational AP foundation with the curiosity and structure to translate pain points into clear requirements, and thoroughly tested solutions.
In this role you help ensure that improvements actually work for AP before they go live. You'll work closely with Finance Development and Tech & Data, while supporting AP on a (small) entity to gain hands-on understanding of the day-to-day operations, priorities, and deadlines.
This position is ideal for someone who likes to "fix what keeps breaking", enjoys bringing clarity, and wants to grow into a broader process/system role while staying close to the business.
Furthermore, you will:
* Keep Accounts Payable running smoothly by maintaining oversight of the invoice-to-pay system landscape (tools, integrations, roles, dependencies) and proactively manage improvements in line with Finance's ambition to further automate and standardize end-to-end AP processes
* Contribute to month-end activities such as closing support, aging insights and operational analyses (e.g., rent analysis)
* Act as first-line support for functional issues: investigate and resolve day-to-day errors in D365 and in our bank and payment capabilities. Escalate recurring or system-wide issues to Finance Development and/or Tech & Data, with a clear problem statement and examples
* Identify process inefficiencies and propose practical improvements based on AP reality (volume, deadlines, controls)
* Maintain an overview of open Continuous Improvement items, dependencies and priorities, proactively go into the systems to identify improvement opportunities yourself, and help drive progress to closure
* Support testing (UAT) for system changes/version updates: set up and execute test scripts, validate results, and confirm readiness for go-live
* Participate in projects and transformations, such as new tool implementations and AI/automation initiatives, bringing AP input to design and testing

Qualifications:

For this role, we are looking for someone who is reliable in execution, structured in communication, and proactive in solving issues at the root. You're comfortable switching between operations and improvement work, and you can translate "what AP experiences" into actionable next steps for other teams.
On top of it, you have:
* Solid experience in Accounts Payable operations (invoice processing, vendor follow-up, payments)
* Working knowledge of finance systems; experience with Coupa and/or D365 is a strong plus. Experience with project/portfolio management tooling (Jira or similar) is also a plus
* A strong eye for detail and quality, without losing sight of impact and priority
* Confidence to ask the right questions, challenge unclear solutions, and push for closure
* Clear written and verbal communication in English (Dutch is a plus)
* A practical mindset: you don't just report issues, you help define what "done" looks like. You're autonomous in building your understanding of end-to-end processes, interfaces, and systems, proactively acquiring most of the required knowledge yourself.

Additional Information:

YOUR PATH TO A NEW CAREER
Grow with us! The next steps are:
* Apply via our website (make sure you meet the requirements and tell us why you apply)
* Our recruiter will contact you within 10 working days.
* A first interview follows in our Central Head Office in Amsterdam.
* You do an online assessment.
* You have the second interview.
* In the event of a positive outcome, you will receive a proposal with the terms of employment.
Any questions? Our recruiter is happy to speak to you via Pieter.deboer@rituals.com.
Please note that applications via e-mail and LinkedIn are not taken into consideration.
We kindly ask recruitment agencies to refrain from acquisition efforts. Unsolicited CVs or resumes will not be taken into consideration and will be treated as not received