Specialist Gbs Acct & Sales Ops (Temporary)

Description du poste:

Descrição do cargo

Purpose & Overall Relevance for the Organization:

Support the business to achieve sales and market strategy objectives. Ensure a reliable, adequate, and competitive customer service level for all assigned customers of the channel.

As part of Account & Sales Operations Stream the Invoice Management Team is responsible for performing daily activities such as invoicing, unblocking invoice documents, correcting and addressing invoicing errors and support e-transportation processes for specific markets due to some legal requirements.

Key Responsibilities:

* This role is specific to support the Invoice Management team during the implementation of a new SAP S4 system and is limited to the project timelines.
* Create UIT codes for e-Transportation process to Romania & Hungary;
* Be in direct contact with warehouses, carriers & transportation teams to gather needed information;
* Invoice management activities such as billing transmission, billing error resolution and monitoring billing due list;
* Uphold relationships and communication with logistics and sales;
* Maintain close contact with account operations, credit, VAT teams and business partners, to allow timely resolution of the topics (including problem resolution and root cause analysis);
* Bring ideas and support implementation of improvement opportunities;
* Monitoring and following up of differences between systems interfaces;
* Support ongoing projects for the implementation of technology solutions and act as key user and responsible for providing training to colleagues
* Perform financial controls over the team's work;
* Supporting and standing in for colleagues working in other teams within Acct Sales OPS;Key Relationships:

* GBS organization (Account and Sales Operations Teams, Credit & Collections Team, Internal Controls & Compliance);
* Sales Management Team;
* Logistics;
* Market Finance;
* IT & Corporate Solutions.Knowledge, Skills and Abilities:

* Strong Finance Acumen;
* Experience with Microsoft office tools;
* Experience with SAP;
* Experience with Salesforce (ASSIST) is a plus;
* Experience in a Shared Service environment or similar is a plus;
* Ability to read, write and communicate in English in a business setting;
* Ability to pay close attention to detail and high degree of customer orientation;
* Good Problem solving and analytical skills;
* Ability to meet deadlines;
* Self-motivated and self-directed individual.Requisite Education and Experience / Minimum Qualifications:

* Degree in Accounting, Business Management, Finance, Economics, or related areas;
* High level of customer orientation and communication skills;
* 2-3 years of working experience in providing customer support in the field of customer service, sales, or logistics;
* Broad and deep theoretical understanding of job function