Junior Consumer Relations Specialist with English

Description du poste:

Job LocationBUCHAREST OFFICE

Job Description
Ready to shape consumer experiences for some of the world's most iconic brands?

Join P&G and represent leading consumer goods brands! If you're passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you!

What You'll Do
* Engage & Listen: Understand consumer concerns with empathy and professionalism.
* Resolve Issues: Manage complaints efficiently, collaborating with team leaders for timely solutions.
* Document & Improve: Keep accurate records and suggest process improvements to enhance the consumer journey.
* Follow Through: Ensure cases are resolved and consumers stay informed.
* Learn & Grow: Participate in training sessions and support onboarding of new team members.

Why Join Us?

🌟 Ownership from Day 1: Take responsibility for your role and make an impact immediately.

📚 Continuous Development: Access great leaders & capable colleagues, formal training, and global learning platforms.

🤝 Great Culture: Work in a dynamic, respectful environment that values individual contributions and work-family balance.

🌱 Long Term Career: We hire for a reliable career path, not just a role.
What's in It for You

💰 Competitive Pay: 9,200 RON gross/month & prorated (per worked month; plus a 13th salary & additional vacation bonus (also prorated).

🏥 Benefits: Private medical & life insurance, accident coverage, meal allowance (40 lei/day), and flexible benefits fund for wellbeing and lifestyle needs.

🏡 Hybrid Work: Flexible schedule with work-from-home options & limited work from abroad options

🤝 Extras: Fresh fruits daily, discounted company products, bridge days off, and Employee Assistance Program.

The above benefits are granted under the conditions of the collective labor agreement applicable, and P&G internal policies.

Job Qualifications
* Minimum Bachelor's Degree.
* Excellent verbal and written communication skills in English.
* Passion for consumer care and a genuine desire to help.
* Team-oriented mindset with self-motivation.

Application Process
* Apply Online: Submit your CV through our career portal.
* Assessment: You will be invited to complete an online test. Put focus and time as this can be challenging!
* Screening: Our team will review your application and contact you if shortlisted.
* Interviews: A written testing to assess your English language skills in practice & virtual interviews with our hiring team.

We aim to keep the process transparent and efficient. You'll receive updates at every stage. For more details check out: https://www.pgcareers.com/global/en/hiring-process

About P&G

We produce globally recognized brands like Ariel®, Pampers®, Gillette®, Oral-B®, Pantene®, and more. With operations in 70+ countries, we're committed to diversity, inclusion, and equal opportunity. Learn more at http://www.pg.com.

Apply now and start your journey with P&G-where your unique skills create real impact.

Job ScheduleFull time

Job NumberR000147421

Job SegmentationEntry Level

Starting Pay / Salary Range9,200.00 / month