Hotel Receptionist - Nights

Description du poste:

At InterContinental London Park Lane, we are currently looking for a Night Receptionist to join the Reception Team working a 4 on 4 off shift pattern.
Welcome to InterContinental London Park Lane
Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
Being one of the first points of contact with our guests, our reception team members will welcome guests in a professional yet friendly manner providing a warm and genuine experience for the guest's arrival and departure. The ideal candidate will be guest focused and have previous experience in a luxury, Forbes 5-Star Hotel and have experience handling complaints. Experience using Opera PMS is a huge advantage.
We are looking for a Night Reception who can commit to working on a 4 on 4 off basis, based on shift times between 18:45 - 07:15 each night.
We are committed to offer and provide our Night Receptionists with a competitive salary and a large range of benefits:
* £31,995. per annum plus, paid overtime and great IHG perks!
* 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 
* Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
* Free meals on Duty
* We provide every employee company sick pay and life insurance.
* Amazing discounts for our hotels and restaurants around the world
* Discounts from over 15,000 stores - all the way from retail to cinema
* Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities.
* Don't forget, bring your friends, and take part in our generous 'Refer a Friend' programme!
* Most importantly, we'll help you grow and develop you as an individual and inspire incredible.
At InterContinental London Park Lane, our ambition is to define our unique culture.
* The kind of culture that inspires you to be all you can be.
* An invitation to tap into your unique personality to deliver and achieve incredible things.
* An expectation to play your part in empowering and inspiring others.
* An opportunity to learn, grow and push what's possible.
* The promise of a personal and professional journey
* A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.

Please click 'apply' now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law

Profil requis du candidat:

At InterContinental London Park Lane, we are currently looking for a Night Receptionist to join the Reception Team working a 4 on 4 off shift pattern.
Welcome to InterContinental London Park Lane
Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
Being one of the first points of contact with our guests, our reception team members will welcome guests in a professional yet friendly manner providing a warm and genuine experience for the guest's arrival and departure. The ideal candidate will be guest focused and have previous experience in a luxury, Forbes 5-Star Hotel and have experience handling complaints. Experience using Opera PMS is a huge advantage.
We are looking for a Night Reception who can commit to working on a 4 on 4 off basis, based on shift times between 18:45 - 07:15 each night.
We are committed to offer and provide our Night Receptionists with a competitive salary and a large range of benefits:
* £31,995. per annum plus, paid overtime and great IHG perks!
* 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 
* Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
* Free meals on Duty
* We provide every employee company sick pay and life insurance.
* Amazing discounts for our hotels and restaurants around the world
* Discounts from over 15,000 stores - all the way from retail to cinema
* Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities.
* Don't forget, bring your friends, and take part in our generous 'Refer a Friend' programme!
* Most importantly, we'll help you grow and develop you as an individual and inspire incredible.
At InterContinental London Park Lane, our ambition is to define our unique culture.
* The kind of culture that inspires you to be all you can be.
* An invitation to tap into your unique personality to deliver and achieve incredible things.
* An expectation to play your part in empowering and inspiring others.
* An opportunity to learn, grow and push what's possible.
* The promise of a personal and professional journey
* A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.

Please click 'apply' now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law