Employee Insights Lead

Description du poste:

Please Note: The deadline for applying is 23.59 the day before the job posting end date.

Job Title: Employee Insights Lead
Location: Kingston
Work-Level: 2A

JOB PURPOSE
Our people are the heartbeat of (COMPANY NAME) - when they thrive, our business thrives. The Human Resource (HR) function plays a critical role in unlocking (COMPANY NAME)'s potential by building a diverse and inclusive talent powerhouse that delivers superior performance.

Employee Insights is the team dedicated to understanding what our employees know and feel. We use those insights to inform how we can drive consistent growth, care for our people and evolve our culture. We listen to our employees with the same rigour that we listen to our consumers.

If you are passionate about understanding and driving action from employee insights, then this role is just for you!

This role is responsible for developing and landing globally an integrated Employee Insights strategy that leverages digital capabilities such as surveying, continuous-listening, crowd-sourcing and focus groups.

The role encompasses developing the Employee Listening programme well as designing individual surveys, executing them with state-of-the-art technology and sharing insights to senior stakeholders. The role also involves leading a community of practitioners that support Employee Listening across the company.

The role involves interacting with an unusually broad range of stakeholders including a very senior set of executive/non-exec stakeholders and has a global remit.

RESPONSIBILITIES
* Exercise full ownership of the global Employee Listening strategy and take responsibility for its effective execution. This includes leading the annual engagement and quarterly pulse surveys as well as (COMPANY NAME)-wide surveys on high-priority themes.
* Provide insights to (COMPANY NAME) Executive Committee, the Global HR Leadership Team and other business leaders to aid decision-making in relation to strategic people and organisation interventions.
* Lead the Employee Insights community that support the execution of UniVoice (Global People Survey) and other global surveys.
* Explore new approaches to employee listening to ensure (COMPANY NAME) keeps enhancing the richness, relevance and actionability of insights and continues to pioneer in this field relative to the external peer group.
* Work closely with Internal Communications to synchronise the effective execution of employee listening activities throughout the year.
* Plan, arrange and facilitate Workforce Engagement sessions (employee focus groups) with (COMPANY NAME)'s Non-Exec Board members.

ALL ABOUT YOU
Skills
* Outstanding stakeholder management.
* Adept negotiation skills.
* Effective survey design.
* Storytelling with data and comfortable with data analysis.
* Excellent planning ability, but able to adapt to changes.
* Able to learn new technology software in depth.
* Good knowledge of data privacy regulations is helpful.
* Knowledge or interest in behavioural science would be an advantage.
* Leading extended teams/networks to develop insights from data.

Traits
* Deep curiosity - desire to surface new insights to support business decisions.
* Self-starting and exceptional bias-to-action.
* Demonstrates strong initiative and keen to innovate.
* Ability to shape tangible output from ambiguous demands.
* Solution-driven mindset.
* Energised by eliciting the voice of the employee and transforming insights into action.
* Ability to convene a remote network of analytics partners and engage them in a common research/ insights goal

Desirable Experience
* Project management
* Experience in HR / Communications (or similar) may be helpful.
* Experience in developing and executing surveys especially in Qualtrics (our survey software).
* Experience in leading a community or network would be advantageous.
* Storytelling with data

* Passion for high performance - Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.

NOTES
Please apply via this portal as e-mail applications may not be processed and include your Future Fit Plan if possible.

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with (COMPANY NAME) where it is appropriate for you to be applying for other positions.  

Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner Kelly Bishop on kelly.bishop@(COMPANY NAME).com

What we offer
Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.
Diversity at (COMPANY NAME) is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We want to push boundaries, and have the flexibility needed to keep adapting in an ever-changing, more dynamic world. This means giving full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
As part of your hiring journey, we are happy to support requests for reasonable adjustments, to improve your recruitment experience.
To find out more, including more information about our Employee Resource Groups, please click here.

Relocation to the UK
Please be aware if you are applying for this role from outside the UK, if successful, your application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer. This means any relocation costs must be self-funded with the potential to reclaim some specific pre-approved expenses up to £5,000. Please speak to your Talent Partner if you have any questions