Operations Team Lead

Description du poste:

Overview

At PepsiCo UK, we're proud to make some of the nation's favourite snacks and drinks-like Walkers, Quaker, Doritos, Pipers, and Monster Munch. With sites across the UK, including our Quaker mill in Cupar and Doritos factory in Coventry, we're also home to one of the world's largest crisp factories in Leicester. At the end of 2025 we will move our UK office to a vibrant new Reading town centre location, just minutes from Reading train station.
Why Join Us?
We offer a competitive salary, bonus, car allowance, flexible working, and a wide range of benefits-from critical illness cover and discounted gym memberships to enhanced parental leave and electric car schemes. Our commitment to wellbeing and career growth makes us a Top Employer for 14 years running.
Note: This position operates on a Continental Shift Pattern - 12 hours.
Responsibilities

* Engaging team to drive performance improvement across all elements of area of responsibility.
* Acting as first escalation point for FLE team members on the line.
* Conducting development/performance conversations with team members.
* Coaching teams in problem-solving and changing behaviours.
* Escalating service, performance, or behavioural concerns on shift to the appropriate forum and delivering feedback to the relevant zone.
* Carrying out investigations on shift regarding performance, people, quality, safety, and environmental matters when an incident occurs or as required to support the broader team.
* Being responsible for the safety of all employees, visitors, and contractors on shift.
* Responding effectively to critical issues, e.g., breakdowns, unplanned stops, emergency evacuations.
* Facilitating line balancing and material flow, material planning, and risk management for assigned area.
* Covering for colleagues' absence as and when necessary.
Qualifications

* Experience in a manufacturing environment.
* Strong Team worker and contributor.
* Understanding of Lean processes, in particular SIC/QCDM and RCA.
* Computer skills.
* Coaching skills.
* Excellent problem-solving skills with ability to make informed decisions.
* Able to deal with sensitive information appropriately.
A Space to be You
We celebrate individuality and are committed to building an inclusive workplace. Our Employee Resource Groups help embed inclusion into our culture, ensuring everyone feels valued and heard.
Equal Opportunities
We're an equal opportunity employer, committed to the Equality Act 2010. We welcome applicants from all backgrounds and will provide any necessary adjustments to support you through the recruitment process.
About PepsiCo
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated nearly $92 billion in net revenue in 2024, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with pep+ (PepsiCo Positive). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the centre of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit www.pepsico.com, and follow on X (Twitter), Instagram, Facebook, and LinkedIn @PepsiCo.

* Engaging team to drive performance improvement across all elements of area of responsibility.
* Acting as first escalation point for FLE team members on the line.
* Conducting development/performance conversations with team members.
* Coaching teams in problem-solving and changing behaviours.
* Escalating service, performance, or behavioural concerns on shift to the appropriate forum and delivering feedback to the relevant zone.
* Carrying out investigations on shift regarding performance, people, quality, safety, and environmental matters when an incident occurs or as required to support the broader team.
* Being responsible for the safety of all employees, visitors, and contractors on shift.
* Responding effectively to critical issues, e.g., breakdowns, unplanned stops, emergency evacuations.
* Facilitating line balancing and material flow, material planning, and risk management for assigned area.
* Covering for colleagues' absence as and when necessary

Profil requis du candidat:

* Experience in a manufacturing environment.
* Strong Team worker and contributor.
* Understanding of Lean processes, in particular SIC/QCDM and RCA.
* Computer skills.
* Coaching skills.
* Excellent problem-solving skills with ability to make informed decisions.
* Able to deal with sensitive information appropriately.
A Space to be You
We celebrate individuality and are committed to building an inclusive workplace. Our Employee Resource Groups help embed inclusion into our culture, ensuring everyone feels valued and heard.
Equal Opportunities
We're an equal opportunity employer, committed to the Equality Act 2010. We welcome applicants from all backgrounds and will provide any necessary adjustments to support you through the recruitment process.
About PepsiCo
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated nearly $92 billion in net revenue in 2024, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with pep+ (PepsiCo Positive). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the centre of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit www.pepsico.com, and follow on X (Twitter), Instagram, Facebook, and LinkedIn @PepsiCo