People Operations Manager

Description du poste:

We're looking for a highly hands-on People Operations Manager to own and be responsible for our UK people operations. This role sits at the center of our London office and is critical to delivering a high-quality, reliable employee experience-from payroll and benefits to day-to-day support.
You'll act as the primary point of contact for our UK team while partnering closely with a global, highly coordinated People Ops function. This role requires strong execution, sound judgment, and the ability to work effectively with senior stakeholders-balancing business needs with people priorities.

What You'll Do

* Own and be responsible for UK payroll and commissions processes, ensuring accuracy, timeliness, and scalability
* Managing UK immigration processes.
* Own and continuously improve our UK benefits programs
* Act as the first point of contact for UK employees across all people-related matters
* Own the day-to-day HR operations, ensuring policies, compliance, and processes run smoothly
* Use data to analyze trends, identify issues, and drive operational improvements
* Design and implement automations, workflows, and AI agents to increase efficiency and reduce manual work
* Shift operational leverage toward systems so you can focus more time on people and impact
* Partner with finance and global People Ops on reporting, audits, and process improvements
* Work with senior stakeholders across the business, handling objections, navigating trade-offs, and driving alignment on people-related decisions
* Collaborate on international and strategic People Ops initiatives, particularly related to systems and tooling

What We're Looking For

* 5-6+ years in People Operations / HR, ideally in a startup or high-growth environment- even better if you've scaled at the 500+ mark but can still be hands on.
* Proven experience owning full suite of UK payroll, commissions, and employee benefits
* Strong analytical mindset-comfortable working with data, identifying patterns, and improving processes
* Exceptional attention to detail and operational discipline
* Excellent communication and interpersonal skills; trusted, clear, and effective across all levels
* Demonstrated ability to influence without authority-comfortable pushing back, handling objections, and working with senior stakeholders to drive the right outcomes
* A team-first mindset with the ability to collaborate across a global organization
* Comfortable operating in a fast-paced, high-ownership, highly fluid environment
* AI-forward operator-experience with or strong interest in building automations, workflows, and agents within People Operations
* Able and excited to be in our London office 5 days a week.
* Nice to have:
* Exposure to European labor law and multi-country operations
* Experience working with or implementing HR systems / People Ops tech stacks
* Experience applying automation and AI tools in operational environments
* Interest in building more scalable, tech-enabled People processes

Why This Role

This is a high-ownership, execution-heavy role with real impact. You'll be responsible for building and running reliable people operations in the UK while helping shape how a modern, global People function operates-using data, systems, and AI to scale without losing the human element