Digital Retail & E-Commerce Manager

Description du poste:

The Digital Retail & E-commerce team have two clear goals; providing a platform for the market to discover our brand & products for a best-in-class omnichannel experience, and, to drive a thriving e-commerce business through our website and via Client Services, animating & celebrating our clients.
Managing an end-to-end e-commerce experience, from traffic acquisition, the website and app, Client Services, instore experiences such as online appointment bookings & click & collect, logistics & operations including last mile delivery, packaging & commercial cut off dates, clienteling & live shopping events, and digital transformation mindset among the wider business.
As the Digital Retail & E-Commerce Manager for UK, South Africa & Ireland, you will be pivotal to delivering game-changer projects, and reaching business goals as part of a team of four, with one direct report. You will work in an innovation mindset environment, delivering at pace meaningful results. Collaborating with multi-functions locally including finance, supply chain & logistics, client development & our retail network. You will partner closely with Client Services based in Brussels, as well as our digital teams in Paris.
Entrepreneurial, results driven, self-driven, clear communication, proactive, innovative Excellent interpersonal skills with the ability to establish professional working relationships with both internal & external contacts Passionate about luxury, digital and innovation. Abreast of ever-evolving market trends. Experience in brand lead digital marketing, Paid Search & SEO Knowledgeable on how to measure an e-commerce business, ability to synthesing actionable insights Strong analytical skill set, able to find the story in big data Expertise in Google Analytics and Content Square Excel skills are key Focus on Client Experience Thrives in high performance environments, with a joyful team spirit People management experience