Front Office Relationship Assistant: Mexico market (BSISA Switzerland)

Description du poste:

Front Office Relationship Assistant: Mexico market (BSISA Switzerland)

Country: Switzerland

Potential Responsibilities:

Assist the FO team of Banco Santander International S.A. in the daily business as usual. You will be giving support on service tasks in a well-organized and timely way, learning about the needs of the bankers and the clients. You will be doing of the following tasks:

Customer service, helping on:
* Provide administrative support in opening banking relationships, including dealing with Legal & Compliance matters
* Monitoring progress of tasks and ensure proper follow-up
* Checking balance positions, loans, transfers, etc.
* Addressing request for payment instructions
* Process applications and inquiries related to Credit/Debit Cards

Operations and Back Office, supporting on:
* Ensure close collaboration with various departments including Onboarding, Legal & Compliance, Credit, Payments and back office.
* Monitoring and verifying that all the transactions requested have been completed/processed by the operations department.
* FX transactions and wire transfers management
* New accounts and Updates
* Prepare documentation and assistance to Bankers and other members of Front Office Team.

Profile
* Formal Academic Education: i.e. bachelor's degree
* 1-4 years of relevant experience in financial and banking industry in the following fields: customer service, operations, compliance, back office, dealing with internal and external clients, preparation of reports and customer visits.
* Strong technical knowledge in Banking, Business Administration and Finance
* Software: good use of Office tools.
* Good planning and organizational skills/problem-solving approach.
* Dynamic, pro-active, and capable of completing tasks in an independent manner.
* Adaptable, personable team player with "can-do" attitude and great interpersonal skills.
* Teamwork and team spirit focused.
* Eager to learn.

Languages
* Languages: Fluent in Spanish and English (written and spoken). French will be highly valued.

Requirements
* Resident in Switzerland or available to relocate