Sales Manager (m/w/d)

Description du poste:

At The Alpina Gstaad, we redefine the essence of Swiss luxury and hospitality. Nestled amidst the stunning Bernese Alps, our five-star superior hotel is a retreat of elegance, authenticity, and understated sophistication. Blending traditional alpine charm with modern refinement, The Alpina Gstaad is more than a destination-it is a place where nature, culture, and luxury come together in harmony to create a true sense of home.

Since opening our doors, we have earned an international reputation for providing exceptional service, heartfelt personal attention, and creating lasting memories for our guests. Rooted in Swiss values such as precision, discretion, and warmth, we take pride in offering a welcoming environment that feels both exclusive and familiar.

Our team is at the core of our success. We are committed to fostering a workplace where motivated, talented individuals can thrive and contribute to unforgettable guest experiences. Discover the roles currently available below and take the next step in your professional journey with us. If the right position is not available at the moment, you can also submit a spontaneous application.

You embody our values of authenticity, precision, and attention to detail.
You work passionately and collaboratively with your team, other departments, and external partners.
You ensure seamless operations in your area of expertise while upholding our high standards of quality.
* Plan and implement sales and promotional activities in the Leisure and Meetings & Events segments across the markets of Switzerland, the USA, South America, the United Kingdom, and the European Union
* Actively acquire new clients and maintain strong relationships with existing partners through telephone outreach, client meetings, and participation in roadshows, trade fairs, and industry events
* Maintain and manage the CRM database, ensuring accurate documentation of client needs, contact history, and preparation of tailored proposals
* Regularly analyze and report on sales activities and monitor account production
* Develop and implement sales concepts and action plans
* Ensure compliance with pricing, distribution, and revenue management strategies.
* Organize and host hotel site inspections, client visits, and familiarization (FAM) trips.
* Analyze market and performance data (e.g., STR Global, PMS reports) to support pricing and yield management decisions in close collaboration with the Director of Sales

* A genuine passion for luxury hospitality and a strong commitment to achieving excellence in every aspect of your work
* Degree from a hotel or tourism school or a higher vocational school
* Strong organizational skills with experience in independent project coordination and task priorities
* Excellent written and spoken language skills in English, plus German and/ or French
* High proficiency with Microsoft 365, CRM, CMS tools
* Willingness to travel within Europe and overseas
* Assertiveness and strong communication style
* Exceptional interpersonal skills, coupled with a warm, authentic, and professional demeanor
* Enthusiasm for working as part of a dynamic team in a high-quality, fast-paced environment

At The Alpina Gstaad, we believe that taking care of our team is as important as delighting our guests. We provide a unique and inspiring work environment, focusing on your growth, well-being, and satisfaction. Discover our exclusive benefits:
* Staff accommodations - different categories within the region are available for our seasonal employees
* Customized training programs - both internal and external, to support your professional development
* Staff gym access - located in Schönried, a modern, fully equipped gym for your health and wellness
* Staff car for personal use - explore the stunning surroundings in style with our Audi Q3 Sportback
* Exceptional workplace environment - defined by respect, teamwork, and a relentless pursuit of excellence, where your contributions truly matter