Tourism & Operations Internship - Erasmus

Description du poste:

ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE
We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in one of our Depots in Europe.
As an International Operations Intern, you'll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step!

WHAT WILL YOU WORK ON?
Front-office activities:
* Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.

Back-office activities:
* Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
* Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
* Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

Are you ready to Go Indie?Link