Internship Customer & Logistics Service (Back Office)

Description du poste:

Job Description

Your function consists in supporting the Customer Service in diverse missions:
* You are a point of contact for customers, sales and internal departments regarding their orders and the follow-up of shipments. Here you look at the possibilities to provide a solution for your contact person
* You advise customers and are in contact with them by phone and email
* You take care of the customer follow-up from A to Z
* You monitor and analyze the performance and also help prepare it
* You prepare presentations for customer meetings
* You support us in several ongoing projects

Profil requis du candidat:

Qualifications

* You are pursuing a Graduate, Bachelor's or Master's degree. If your studies have a logistics background, that's a plus
* You are a team player and are naturally helpful
* You have a problem-solving ability and can handle certain situations creatively
* You can work fluently with the MS Office package - good excel skills are appreciated
* You have strong communication skills in English and Dutch; French is a plus
* And... last but not least: You are sociable, stress resistant and you possess a healthy dose of humor.
We are looking forward to receiving your application by email (please mention the exact title of the position). Do not hesitate to contact us if you have any further questions