Customer Service Internship (Supply Chain Department)

Description du poste:

Company Description:

Lesaffre Egypt for yeast industries is an Egyptian joint stock company for producing baking yeasts and yeasts extract. We are 100% owned by the holding company and part of Middle East & Africa baking region.

Lesaffre Egypt was established according to the Investment Guarantees and Incentives Law No. 8 of 1997, and registered in the Commercial Registry Office of Cairo Investment authority under No. 65570 on April, 14, 2013.

Our main operational purpose is to establish, manufacture, and package yeasts, yeast derivatives, and yeasts extracts. These many forms and types are then used within food products, animal feed, bread-making and bread improvers, flavorings, colors, and enzymes.

In October 2014, Lesaffre Egypt for yeasts industry (S.A.E) began effectively managing the acquired company.

Lesaffre Egypt's main office is located in the Giza Governorate of Sheikh Zayed City while the factory is placed in the Nubaryia Industrial Area of El Beheira Governorate. We also have a Baking Center and Logistics Warehouse in 6th of October City. Currently, We employ more than 200 individual

Job Description:

Job Description
As a Customer Service Intern, you will support customer service activities and contribute to a project focused on enhancing communication and customer support operations for French-speaking customers across Africa.
You will gain exposure to customer relationship management, logistics coordination, communication techniques, and business operations within a multinational environment.
Key Responsibilities
* Support customer service operations and account coordination activities
* Assist in managing communication with assigned customers
* Support logistics and order follow-up activities
* Participate in customer relationship and service improvement initiatives
* Collaborate with cross-functional teams when needed
* Prepare reports and support operational follow-ups

Qualifications:

* Fresh graduate only
* Background in Business Administration, Logistics, or Mass Communication
* French language proficiency is a MUST
* Strong communication and interpersonal skills
* Eagerness to learn and develop professionally

Additional Information:

What You Will Gain
* Real business exposure in a multinational environment
* Structured learning and development opportunities
* Mentorship and coaching from experienced professionals
* Exposure to customer service and logistics operations
* Professional workplace experience and networking opportunities
Program Duration
10-12 weeks starting July 2026