LD Intern Iberia and MedNa (F/M/X)

Description du poste:

Company Description

Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.​
With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.​
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
#WeAreHeartists
To discover the life that awaits you at Accor, visit https://careers.accor.com/

Job Description

Position Title: LD Intern Iberia and MedNa (F/M/X)
Location: Madrid, Spain
As a Learning & Development Intern - Iberia & Mediterranean North Africa, you will support the Accor Academy team in the administrative and operational management of training activities.
You will play a key role in ensuring the smooth execution of training programs, supporting the L&D Manager in day-to-day operations, and contributing to a high-quality learner experience.
What will you do?
* Manage training enrolments and maintain participant lists
* Coordinate training logistics, schedules, and room bookings
* Support the administrative follow-up of training sessions
* Handle FUNDAE documentation and ensure compliance
* Collect and consolidate participant data from hotels
* Prepare and distribute training materials and certificates
* Maintain and update training databases and tracking tools
* Support reporting and data analysis (mainly in Excel)
* Use internal systems (Learn Your Way, Aspen, Beteam) to track training activities
* Assist with communication, translations, and general team support

Qualifications

Our ideal profile would be:
* Strong proficiency in Microsoft Office tools, especially:
* Excel (data tracking, processing, and basic reporting)
* Outlook and PowerPoint
* Strong attention to detail and organizational skills
* Ability to manage and process data accurately
* Ability to handle multiple tasks and priorities simultaneously
* Structured, reliable, and proactive working style
* Currently studying (Bachelor's or Master's) in HR, Business, or related field
* Fluent in Spanish (written and spoken)
* Professional level of English (minimum B2)
* Knowledge of French or Italian is a plus
* Interest in Learning & Development and international environments

Additional Information

What's in there for you?
* Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
* Package of benefits and perks of working for Accor, including discounts for hotels worldwide, annual bonus based on your own performances, and much more!
* Work in a multi-national team.
* Hybrid way of working (3 days in the office + 2 days at home).
* Talent development opportunities.
* Corporate Social Responsibility activities.
* Local benefits
If this role speaks to your ambitions, take the next step in your journey and apply today! #WeAreHeartists