IT Support Trainee

Description du poste:

Join our Team

About this opportunity:

Dreaming about a summer that kickstarts your career? Unwrap your future with us! At Ericsson Estonia supply site, we're giving you more than just a traineeship- we're offering you a chance to dive into the business side of cutting-edge technology, work on projects that matter, and grow into the professional you want to be.

This IT Support Trainee role is excellent for building a mix of transferable soft skills and technical (hard) skills including problem-solving and troubleshooting, time management and prioritization by balancing urgent incidents with routine tasks. In terms of soft skills, you will learn customer service and empathy by managing confused and frustrated users, building trust with internal stakeholders.

What will you do:

* Software and hardware configuration and installation to PCs
* Troubleshooting technical issues
* Network basics, servers, peripherals
* Provide user assistance and customer support
* Maintaining and updating equipment

Who We're Looking For:

* Students studying IT, ICT or Computer Science
* Basic knowledge of Windows OS, Microsoft Office tools and Linux is a plus
* Curious, passionate individuals eager to bring fresh ideas, adapt to change and learn quickly
* Candidates who are willing to take initiative, challenge themselves, and make a positive impact
* High proficiency in English, Estonia and Russian verbal communication

Why you will love it here:

* Supportive, collaborative team - You'll be surrounded by friendly colleagues who are always ready to help and share their knowledge.
* Real development opportunities - From day one, you'll learn new skills, get hands on experience, and grow in areas that matter for your career.
* A culture that values curiosity - Ask questions, try new things, and explore ideas - we encourage it.
* Opportunities to connect and feel part of the team - Team events, knowledge-sharing sessions, and chances to network across the organization.

How to apply:

* Apply early - applications are reviewed on a rolling basis.
* Upload your CV (English version) and complete screening questions
* Candidates who pass the screening will be invited to a virtual interview
* Shortlisted applicants will be contacted for further assessment

Deadline: March 8th 2026. Don't miss your chance!

Ericsson Estonia 2026 summer internship eligibility criteria:

* Currently studying at a University or Vocational School
* Your current study course will continue after August 2026
* You have valid working rights in Estonia at least till 31.08.2026
* You are available and ready to commit to the traineeship full time (Mon-Fri) for at least standard period of 01.06-14.08.2026

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Estonia (EE) || Tallinn
Req ID: 780029