Cyber + IT Intern I - US

Description du poste:

This internship is designed for graduating high school seniors entering a cybersecurity, information technology, or related degree program who has previously participated in the cybersecurity or technology-focused program iCSI or similar. The role combines hands-on experience in IT support with rotational exposure across multiple cybersecurity disciplines, giving students the opportunity to explore different areas of security while building real-world skills.

About the Program

The Cybersecurity Rotational Intern Program provides students with a unique opportunity to gain practical experience in both service desk operations and enterprise cybersecurity teams. Approximately half of the internship will focus on service desk responsibilities, helping users troubleshoot technical issues and build foundational IT skills. The remaining portion of the program will consist of structured 8-10 week rotations across several cybersecurity functions.

Rotational assignments may include:
* Security Operations Center (SOC)
* Identity & Access Management (IAM)
* Security Engineering & Architecture
* Technical Risk Management
* Compliance & Governance
* Security Operations & Automation

What You'll Do

* Provide first-level technical support through the service desk, including troubleshooting user issues, password resets, and basic endpoint/network support

* Assist with monitoring and responding to security alerts and operational events

* Participate in hands-on rotations with cybersecurity teams to learn enterprise security practices

* Support small projects and operational initiatives within each rotation

* Assist with identity and access management processes and user provisioning activities

* Learn how security teams investigate threats, manage risk, and support compliance efforts

* Work alongside engineers and analysts to improve processes, workflows, and documentation

* Contribute to security operations through scripting, automation, research, or process improvement projects

* Participate in labs, simulations, training exercises, and Capture the Flag (CTF) activities when available

* Develop professional communication, problem-solving, and technical skills in a real enterprise environment

What We're Looking For

* Graduating high school senior planning to pursue a degree in Cybersecurity, Information Technology, Computer Science, or a related field

* Participation in the cybersecurity or technology-focused program iCSI or similar is a must

* Foundational understanding of cybersecurity concepts, networking, operating systems, or IT support

* Strong curiosity and willingness to learn across multiple areas of cybersecurity

* Excellent communication, teamwork, and problem-solving skills

* Ability to work independently and take initiative on assigned tasks

* Interest in enterprise technology, cybersecurity operations, and emerging technologies

* Ability to work Monday through Friday between the hours of 8am CDT and 6pm CDT up to 30 hours weekly

* Must be in the San Antonio, TX area and able to work a hybrid schedule at our HQ located at 281N/Redland Rd.

Preferred Qualifications

* Industry certifications such as CompTIA ITF+, Network+, Security+, PenTest+, CySA+, Linux+, AWS, Al certifications, or similar

* Participation in cybersecurity competitions, labs, CTFs, or hands-on technical projects

* Basic scripting or coding experience (Python, PowerShell, or similar)

* Exposure to cloud platforms, security tools, or AI-related technologies

* Experience through internships, school projects, volunteer work, or technical clubs

What Success Looks Like

* You gain meaningful exposure to multiple cybersecurity disciplines

* You contribute to operational improvements and small technical projects

* You build foundational IT and cybersecurity skills that prepare you for future internships and careers

* You demonstrate professionalism, curiosity, and a strong willingness to learn

* You complete the program with a better understanding of which cybersecurity path interests you most

Why This Program Is Different

This program is intentionally designed to help students explore the many career paths within cybersecurity. Rather than focusing on only one specialty, interns will rotate through multiple teams and work directly with professionals across engineering, operations, identity, risk, and compliance functions. Students leave the program with hands-on enterprise experience, mentorship, and a clearer understanding of where they want to grow their careers.
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About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology
Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know