Customer Service Intern

Description du poste:

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.

Job Summary

The Tetra Pak Internship Program aims to develop students' potential talent through experience of real-life situations in the corporate world, offering them opportunities to develop on a personal and professional level. Our approach prepares new talent to face their next professional challenges. Upon joining our team, the intern will have the support of a network of colleagues and will be instructed and evaluated by a mentor, who will guide and accompany them in their day-to-day life. In addition, we have an onboarding program designed to better prepare new interns and kick-start the development of their full potential.

The position is based in Panama City, Panama.

Tetra Pak does not sponsor work or relocation visas for this position.

What you will do

As a Customer Service Intern, you will:

* Support with reports to control Stocks levels of finished goods at our plants in Americas, Europe, and Asia.
* Maintain a regular, reliable, and constant working system to receive and deliver all documents.
* Support with designs creation at master data level for all Tetra Paks customers in packaging material.
* Perform Analysis based on data to understand on time/in full order for all requisitions.
* Follow up and tracking of bookings with shipping lines contacts from our plants to our customers.
* Master data changes according to specific request by different areas, you will have relationship with Commercial, finance, marketing, shipping departments.
* Support with container adjustment with shipping departments in our plants.

We believe you have

* Bachelor studies in progress: Industrial, Supply Chain or Logistics Engineer

* Desirable Skills / Knowledge: Microsoft Office (Excel), Power BI, SAP. Organization, attention to details, analytical thinking. English intermediate level.
* Internship Availability: from August 03 to July 05, 2027,
* Estimated Graduation Date: July 2027 or later.
* Availability to work in a hybrid way (3 days in the office and 2 days from home) 8 hours a day from Monday to Friday, from 8:00 a.m. to 5:00 p.m.
* (note: The hybrid scheme may change according to the needs of the business)

If all requirements are met prior, we will be happy to move forward with your application.

Process Steps:

* Application review
* Video interview
* Interview
* Admission
* Start Date August 3, 2026

The dates mentioned here are approximate in the communication we will have with each of the candidates

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We Offer You

* A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

* A culture that pioneers a spirit of innovation where our industry experts drive visible results

* An equal opportunity employment experience that values diversity and inclusion

* Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

This job posting expires on April 22, 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide