Merchandise Acquisition/Incubation Specialist Project Intern (TikTok Shop MAI EU) - 2026 Start (BS/MS)

Description du poste:

About the team: The Merchant Acquisition and Incubation (MAI) team manages the incubation journey for high potential sellers within TikTok E-commerce EU. As a Merchandise Acquisition / Incubation Intern, you will support the EU-MAI team with merchant onboarding, product listing, and high-potential product incubation. This role offers hands-on exposure to EU E-commerce operations, merchant education, merchandise strategy, and data-driven decision-making. You will play a key role in scaling sellable merchandise supply across European markets while improving merchant experience and product quality on the platform. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period. Responsibilities 1. Drive Product Listing & Sellable Supply Growth - Execute high-volume product listings on TikTok Shop, working directly with merchants to bring products live - Increase the number of sellable SPUs/SKUs by identifying listing gaps, fixing errors, and unblocking merchant issues - Support cross-EU product enablement, ensuring products are live and sellable across multiple EU markets 2. Own Merchant Enablement Through Clear & Scalable Communication - Identify where merchants get confused or stuck during the listing process - Rebuild outreach and education materials into clear, structured, and visual guides that merchants can actually follow - Continuously iterate communication based on merchant feedback and execution outcomes 3. Analyse Listing Funnel Pain Points & Partners with Product Teams - Track and analyse product listing funnel performance to identify key drop-offs and operational bottlenecks - Translate execution-level issues into clear problem statements for Product and Ops teams - Support experiments and feature improvements to increase listing success rate and efficiency 4. Support Product Acquisition & Incubation Strategy - Analyse product performance and supply quality to identify high-potential SPUs and categories - Support incubation initiatives by helping merchants optimise assortment, pricing, and readiness for scale - Contribute to building repeatable frameworks for product acquisition and incubation 5. Ad-hoc Execution & Strategic Projects - Take ownership of ad-hoc projects that require both strong execution and structured problem-solving

Profil requis du candidat:

Minimum Qualifications: - Currently enrolled in university pursuing a Bachelor's degree or above. - Result-oriented and self-motivated, able to balance and manage multiple tasks and apply initiative. - Skilled in Tableau/Power BI and MS Office; SQL or Python experience for data processing is a plus. - Collaborative and ability to work with multiple stakeholders. Preferred Qualifications - Prior experience in e-commerce, marketplaces, operations, consulting, or fast-paced startups - Ability to analyse funnels or operational data and clearly articulate where things break - Experience creating clear documentation, guides, or process playbooks By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy