Internship - Customer Success Services Delivery Intern 9 12 months, start date 22nd June 2026)

Description du poste:

Description What You'll Do
Join a fun and flexible workplace where you'll enhance your skills and build a solid professional foundation. As a Customer Success Services (CSS) Delivery Intern you will:
Business & Data Insights
* Produce and analyse CSS business insights, including revenue forecasts, resource-utilisation reports, customer project dashboards, and internal reviews for the UKI CSS leadership team.
* Partner with account managers and technical teams to ensure compliance expectations are understood and met across our on-premise and cloud service portfolios.
Customer & Technical Engagement
* Participate in high-profile customer meetings and collaborate on the delivery of technical services, gaining exposure to real-world customer engagement and service operations.
* Plan and support internal workshops and customer events, developing strong presentation and public-speaking skills.
Collaboration & Operations
* Work closely with CSS Sales, TAMs, Project Managers, and engineering teams, contributing to cross-functional initiatives and independently driving smaller projects.
* Draft documentation, contribute innovative ideas, and support continuous improvement in how the CSS organisation operates day-to-day.
* Support recruitment activities, including coordination with external agencies and involvement in the hiring process.
Professional Development
* Engage in volunteering, training programmes, wellbeing initiatives, and other development opportunities while shadowing CSS professionals to build transferable technical, analytical, and workplace skills.

Career Level - N/A

Profil requis du candidat:

Required Skills/Experience
What You'll Bring
Let's see what you can achieve when you dare to be yourself. What we are looking for:
* Currently completing an undergraduate degree and eligible for a university placement program in the UK.
* On track for a 2:1 or higher, with strong communication skills and the motivation to succeed in a dynamic, customer-focused business.
* A collaborative team player with excellent interpersonal skills and the confidence to engage with colleagues and customers.
* Strong analytical and problem-solving abilities, able to interpret data and draw clear, evidence-based conclusions.
* High attention to detail, with strong organisational, planning, and time-management skills.
* Self-driven, proactive, and committed to continuous learning - comfortable trying new things, learning from feedback, and adapting quickly.
* Proficiency in Microsoft Office (Excel, PowerPoint, Word) and an interest in using technology to solve problems.
* Practical understanding of AI tools and a willingness to explore how they can enhance productivity and decision-making.
A career at Oracle is defined by you. We give you the freedom-and the skills-to write your own success story. Whatever avenue you go down, you'll gain priceless learning experiences and be supported to do your best work.

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