WSG Associate 2 (IT Business Analyst) Traineeship [GRIT@GOV]

Description du poste:

[What the role is]We are seeking an IT Business Analyst associate to help the team drive strategic integration and development initiatives within our workforce development ecosystem. This role focuses on two major projects: integrating the Workforce Development Grant (WDG) into the CommonShop platform and developing an innovative Program Discovery and Referral system with phased delivery commencing September 2026.

[What you will be working on]
The trainee will support the team in the following :
* Assist in Business Analysis activities for:
(a) Workforce Development Grant (WDG) integration into CommonShop
(b) Program Discovery and Referral system development (Phased delivery from September 2026 onwards)
* Perform business analysis for WDG integration into CommonShop platform, ensuring alignment with existing grant frameworks and future requirements
* Design and validate the Program Discovery feature to help businesses find relevant training programmes and grants effectively
* Develop the end-to-end user journey for the Referral system, facilitating seamless connections between businesses, training providers, and grant administrators
* Map grant processing workflows and identify opportunities for automation and process optimisation
* Collaborate with multiple stakeholders to ensure successful integration with CommonShop and other government systems

[What we are looking for]
Knowledge/Skills
* Foundational understanding of IT systems, business processes, business analysis techniques, workflow mapping, and process optimisation gained through academic study or internships
* Basic knowledge of system integration principles, user journey design, and platform development processes, with willingness to learn government-specific frameworks
* General understanding of public sector operations and compliance requirements, with particular value placed on candidates who have working experience in government agencies (Ministry or Statutory Board)
* Proficiency in creating process maps, user journey documentation, and business requirements using standard analytical and office applications

Abilities/Aptitudes
* Strong interpersonal skills to work effectively with internal teams, external partners, and stakeholders, with ability to build productive working relationships and manage partnerships
* Strong logical reasoning skills to map complex workflows, identify process improvement opportunities, and understand system integration requirements
* Curious mindset focused on understanding user needs and designing intuitive solutions, with tenacious approach to validating requirements and optimising user experiences
* Highly adaptable to changing requirements in phased delivery environments, with proactive approach to managing multiple workstreams and integration challenges
* Demonstrates strong learning agility, attention to detail in requirements gathering, and receptiveness to feedback in a dynamic government technology environment