Rooms Overseas Trainee

Description du poste:

The Rooms Overseas Trainee will gain practical experience in various Rooms Division functions, including Front Office, Guest Services, Concierge, and Housekeeping. The trainee will support day-to-day operations while learning international hospitality standards and delivering exceptional guest experiences. This program is designed to provide comprehensive exposure to hotel operations and professional development opportunities within a luxury hospitality environment.

* Assist the Front Office and Rooms Division team in daily operations.
* Welcome and assist hotel guests professionally and courteously.
* Support check-in, check-out, and guest service activities.
* Coordinate with Housekeeping and other departments to ensure a seamless guest experience.
* Handle guest requests and inquiries under supervision.
* Maintain accurate records and update operational information as required.
* Follow hotel policies, procedures, and service standards.
* Participate in departmental training and development programs.
* Perform other duties as assigned by the supervisor

Profil requis du candidat:

* Currently enrolled in or recently graduated from a Diploma or Bachelor's Degree program in Hospitality Management, Tourism, Hotel Management, or a related field.
* Good command of spoken and written English.
* Strong interpersonal and communication skills.
* Positive attitude with a passion for hospitality and guest service.
* Ability to work in a multicultural environment.
* Willingness to learn and adapt to hotel operational requirements.
* Proficient in Microsoft Office applications is an advantage.
* Available for a training period as required by the internship program