Business Coordinator - C3 Project & Transformation Department

Descrizione del lavoro:

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. We invite you to join us as a VIE, in our C3 Project & Transformation Department The key responsibilities are: As a C3 Project & Transformation, Business Coordinator (BC), you'll work with Operations and IT Production Support to investigate system issues. Maintaining operational controls and coordinating technical and business-related activities across Custody Market Settlement, Corporate Actions and Payments. You'll also contribute to transformation projects that improve how these teams work. The candidate will be in the position to: * Help resolve system issues. Track Jira tickets, coordinate investigations with business users and IT Production Support, and follow up through resolution. * Keep daily operations on track. Support custody market settlement, corporate actions, and payments. Help put operational controls and procedures into practice and ensure business requests are handled accurately and on time. * Connect Operations and IT. Turn business needs into clear technical requirements and support client testing to check that system changes meet business and client needs. * Contribute to transformation projects. Identify recurring issues and gaps in workflows, then work with Operations and IT to identify and test improvements. Good Reasons to Join Us 1. Join an international banking group, a leader in asset servicing and a subsidiary of Credit Agricole. 2. Develop stimulating working relationships and challenge your ideas in an environment conducive to innovation. 3. Expand your professional horizons with numerous mobility opportunities within the group. 4. Thrive in a company that respects its employees and clients. 5. Take advantage of ongoing training to enhance your skills and boost your employability. 6. Opportunity to work in a multicultural environment and engage with a diverse team

Requisiti del candidato:

Your profile Experience: * Master's or equivalent, Business Administration, Business Management, Business information Systems or an related field * Able to work in English with any type of contact on complex topics. * Competent user in Microsoft Office suite such as Excel, PowerPoint, Word. * Punctuality/responsiveness. * Strong understanding in one of the processes (one of it at least) settlement, corporate action, payment or reconciliation processes * Attention to detail in assessing if a situation requires escalation * Being organized/methodical. * Cooperation/ability to work across functions. Skills: * Critical thinking to help improve functions of an activity through optimal use of the office software functionalities available. * Make informed decision and able to defend / challenge / convince others if necessary. * Personality of continuous learning & improvement * Good understanding business support role needs. * Actively promote/keen to adopt business transformation mindset example: use the advanced functionalities (e.g. development of macros) of office software, especially spreadsheets (Excel) or database managers (Access) and to anticipate evolving needs applicable to his/her the business lines. IT Tools: * User of Microsoft Office applications. * Knowledge of JIRA, VBA, Access, SQL, is a plus. Languages: Professional English. Please send your resume in English