AV Deployment Engineer, IT Services

Descrizione del lavoro:

Are you passionate about helping people use technology to solve problems? Do you love being a part of an exciting and innovative environment? Join Amazon IT Services! We're looking for people who strive to "Work Hard. Have Fun. Make History."

Amazon's Corporate Infrastructure Services (CIS) is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an Audiovisual (AV) Deployment Engineer. This role will be responsible for remote and onsite configuration and testing of audiovisual systems to support new and existing deployments at Amazon corporate sites.

The right candidate will possess a strong background in AV engineering with focused technical experience with audiovisual technologies and large-scale hardware deployments. The candidate must be able to thrive and succeed in an ever-changing environment, identify opportunities for efficiency and automation in the delivery process, and not be hindered by abrupt changes in a project.

This role will require clear, concise communication, bias for action, and strong ownership in dealing with project responsibilities. The successful candidate will need skill in identifying and documenting technical problems. The role requires an ability to deliver on responsibilities while continually raising Amazon's quality bar. Problem solving skills and thriving in high-pressure environments are essential to success in this role.

Key job responsibilities
- Configure audiovisual devices remotely using scripts and deployment tools
- Configure, tune, and test audiovisual devices onsite, including: System Control Processors, Audio Digital Signal Processors (DSPs), Videoconferencing Codecs, and more.
- Modify existing deployment scripts/automation to improve or enhance capabilities and performance
- Develop new scripts or create tooling to automate tasks, and partner with another team to publish.
- Track project assignments and adjust personal schedule based on project priorities
- Plan travel and make travel bookings to support onsite project deliveries
- Communicate with Amazon AV project delivery managers on project status
- Troubleshoot and escalate system issues to Amazon AV design and engineering teams
- Communicate with external vendors including AV integrators
- Adapt to changing objectives and thrive in situations with a high degree of complexity and ambiguity

About the team
The AV Hardware Deployment Engineering team consists of 10 Engineers globally (5 in AMER, 3 in EMEA, and 2 in APAC). This team is responsible for the final configuration and deployment of all Amazon AV systems globally

Requisiti del candidato:

- 2+ years of Linux systems administration and/or development experience
- 1+ years of work in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell experience
- Bachelor's degree in Computer Science or other technical degree or related experience
- Knowledge of networking fundamentals
- Experience working in a 24/7 production environment
- Experience in Linux systems administration and/or development
- 2+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
- 1+ years of building scripts, tooling, and automation for large-scale computing environments experience
- Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience in network capture and systems troubleshooting

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