Plant PC&L Customer Contact

Descrizione del lavoro:

## Forvia, a sustainable mobility technology leader We pioneer technology for mobility experience that matter to people. ## Your mission, roles and responsibilities The role of the PC&L Customer Service within a plant is to issue and control the export process and communicate with the customer to validate ratings. The main objectives of this profile are: * To control the pieces shipped and the validity dates of the shipments. * Analyze, understand and anticipate customer needs, ensuring that these are reflected in production activities. * Schedule inland export freight and track inland export shipments * Send export documents to customers Inter companies * Send documents and letters of instruction to customs brokers * Send export documents to carriers * Review documents received from the customs broker (export operations) * Generate messaging guides and necessary documentation * Coordinate domestic and export customer routes * Coordinate with carriers the deliveries of export boxes * Service to Export and Domestic customers. * Track Customer Ratings * Follow-up on the performance of client qualifications for quality, deliveries and projects; as well as maintenance of information in the applicable applications. * Upload MPMs to the Faurecia Portal. ## Your profile and competencies to succeed Minimum candidate requirements: * Bachelors Degree * 1 to 3 years of experience ## What we can do for you * At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies. * We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development. * We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count. * We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility. Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world) * We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans. * Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy. ## Why join us FORVIA, a global automotive technology supplier, comprises the complementary technology and industrial strengths of Faurecia and HELLA. With over 137 500 people, including more than 12,000 R&D engineers across 40+ countries, FORVIA provides a unique and comprehensive approach to the automotive challenges of today and tomorrow. Composed of 6 business groups and a strong IP portfolio of over 12,400 patents, FORVIA is focused on becoming the preferred innovation and integration partner for OEMs worldwide. In 2025, the Group achieved a consolidated revenue of 26.2 billion euros prior to IFRS 5. FORVIA SE is listed on the Euronext Paris market under the FRVIA mnemonic code and is a component of the SBF 120 index. FORVIA aims to be a change maker committed to foreseeing and making the mobility transformation happen. www.forvia.com