Change Specialist

Descrizione del lavoro:

Go Places!

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Escolhe um caminho, ou abandona outro. A escolha é tua!

Your Mission:

As a member of a cross-functional team, you will take the lead on end-to-end organizational change initiatives that arise from both global and local strategic priorities, as well as from cross-functional projects that shape the way the organization operates.

These initiatives may include Digital & Technology (D&T) solutions, but they can also involve non-technology transformations, such as enhancements to processes, organizational structures or ways of working. In this role, you will oversee the full change lifecycle, ensuring each phase is thoughtfully planned and effectively executed.

Your responsibilities will go from defining the change strategy and preparing comprehensive plans to guiding implementation, supporting adoption, and continuously monitoring progress. Throughout this process, you will work in close alignment with the impacted business areas and collaborate closely with the Project Manager accountable for overall delivery, ensuring clarity, coordination and a consistent approach across all stakeholders.

Who will you report to: Head Of Transformation

Location: Vialonga

Your Responsibilities:

* Identifies, anticipates and analyzes business needs, stakeholder groups and other projects' overlaps, and defines the change scope and objectives, managing interdependencies impactful to a successful change;

* Assesses the desired change and, in alignment with the business areas, translates the overall change goals into quantitative and qualitative metrics;

* Maps out the stakeholder groups impacted by the change;

* Creates a tailored change journey to each stakeholder group's needs (incl. communication, change and training initiatives);

* Consolidates, manages and updates all change journeys into an integrated overall change plan, including budget and resource requirements, clarification of roles and levels of involvement, and securing approval in line with HEINEKEN's change management methodology;

* Builds, maintains and develops a network of internal and external stakeholders and partners in both business and D&T, and represents the change component of the project within the organization;

* Monitors the change metrics regularly and propose adjustments to the plan based on the achieved results vs. goals;

* Actively manages stakeholders to provide insights regarding quantitative and qualitative change plan developments by means of periodical and ad hoc reports and/or analyses;

* Coordinates, monitors and drives change activities; manages change risks and resources and takes corrective actions when necessary;

* After the change plan delivery, archives the project documents and hands over the day to day/BAU of the processes and project to the functional area.

We want you to bring:

* Degree and / Or Master's in Management, Business Administration, Organizational / Social Sciences, or similar;

* Minimum 2 year of experience in Change Management, Consultancy or Project Management (Agile / Scrum principles).

* Combines conceptual thinking with pragmatism and diplomacy.

* Understands the full lifecycle of change and can demonstrate practical experience.

* Excellent communication and stakeholder management skills, with the ability to adapt style and messaging to different audiences, objectives and channels.

* Good analytical and digital skills, with solid foundations in Excel and PowerPoint. Experience with tools such as SharePoint, Jira and Power BI is considered a plus

* Strategic & analytical thinking.

* Portuguese (fluent).

* English (fluent).

Na HEINEKEN, produzimos excelentes cervejas e construímos grandes marcas. Estamos comprometidos em surpreender os nossos consumidores e colaboradores em todos os momentos. Temos orgulho da nossa história e tradição na produção de cerveja. A HEINEKEN opera em mais de 70 mercados a nível global, sendo a cervejeira mais internacional do mundo