Intern/Trainee - Rooms

Descrizione del lavoro:

Job Description
* Support the Rooms Division in managing guest staying experience in the hotel
* Assist in handling guest inquiries and providing information about hotel services.
* Coordinate with the different divisions to ensure guests are satisfied with their experience.
* Participate in team meetings and contribute ideas for improving guest satisfaction.
* Learn about inventory management and assist in maintaining supplies for the Rooms Division

Requisiti del candidato:

Qualifications & Requirements
* Strong communication and interpersonal skills with a warm, guest-focused attitude.
* Detail-oriented with excellent organizational abilities to manage guest requests efficiently.
* Ability to demonstrate hospitality gestures such as polite language, eye contact, and proactive assistance.
* Team player with the ability to collaborate across departments in a dynamic environment.
* Positive, service-oriented attitude with commitment to delivering exceptional guest experiences.
* Fluent in English is a must; proficiency in Cantonese or Mandarin is a strong advantage