Technical Service Operations Intern

Descrizione del lavoro:

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all-our colleagues, customers, partners, and the communities and societies we serve. Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital. Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions. The Role: Technical Service Operations Intern What will you do? To support Service Operations through technical analysis, engineering support, field service exposure, and continuous improvement initiatives across Power Systems, Secure Power, and Energy Management. The role provides practical exposure to Schneider Electric's technologies, service activities, and customer applications while developing technical competencies and problem-solving capabilities. Key Responsibilities Technical Engineering Support Assist technical teams in reviewing equipment specifications, technical drawings, and service documentation. Support troubleshooting activities, technical investigations, and root cause analysis (RCA). Assist in preparing technical reports, equipment assessments, and engineering recommendations. Participate in technical discussions and knowledge-sharing sessions with experienced Service Representatives (SRs). Cross-Segment Technical Exposure Power Systems (PS) Support technical activities related to MV/LV electrical distribution equipment, switchgear, and protection systems. Assist in reviewing testing, commissioning, and preventive maintenance results. Secure Power (SP) Gain technical exposure to UPS, cooling systems, batteries, and critical power infrastructure. Support equipment performance analysis, maintenance assessments, and troubleshooting documentation. Energy Management (EM) Support technical activities involving energy monitoring, power quality, digital systems, and automation solutions. Assist in analyzing energy performance data and identifying potential improvement opportunities. Field Service & Project Support Assist SRs and Technical Team Leaders in technical preparation and post-service reporting. Support the review of technical findings and follow-up actions from field service activities. Technical Analysis & Continuous Improvement Analyze equipment performance, service findings, and recurring technical issues. Develop simple technical dashboards, analytical reports, or digital tools to improve service effectiveness. Identify opportunities to improve troubleshooting processes, technical documentation, and service quality. Contribute to at least one technical improvement project during the internship. Technical Knowledge & Competency Development Develop fundamental knowledge of Schneider Electric's products and service solutions. Participate in technical training, product familiarization, and practical learning sessions. Prepare technical knowledge-sharing materials or case studies based on internship learning. Expected Deliverables By the end of the internship, the candidate is expected to: Demonstrate basic technical understanding of products and service activities across PS, SP, and EM. Complete at least one technical analysis or improvement project. Contribute to technical documentation, troubleshooting analysis, or equipment performance assessments. Present technical findings, lessons learned, and improvement recommendations to the Service Operations team. What qualifications will make you successful? Currently pursuing a Bachelor's Degree in Electrical Engineering, Electrical & Electronic Engineering, Mechatronics, Energy Engineering, or a related discipline. Strong interest in electrical systems, engineering applications, and field service technologies. Must be available for a minimum internship duration of 6 months. Candidates who can commit to >6 months will be preferred Good analytical, problem-solving, and communication skills. Willingness to learn across multiple technical disciplines and participate in supervised field activities. Familiarity with Microsoft Excel, Power BI, AutoCAD, or basic programming would be an advantage. What's in it for me: Hands-on experience supporting real projects that impact customers and business outcomes Mentorship from professionals who are committed to helping you grow and succeed Insight into end-to-end delivery processes spanning capital expenditure to operations A welcoming, collaborative team culture where learning is encouraged and contributions matter A meaningful opportunity to explore your career interests and build skills that set you up for success Start your professional journey with a team that's ready to invest in your future - apply today! Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page. * Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! EUR40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct