Práctica Pre-Profesional en Soporte de Producto

Beschreibung:

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

🌟 Role Objective

As a Product Support Intern, you will support the Business Development and Technical Account Management team in Peru, actively contributing to the coordination and follow-up of key activities related to product, software, and sample delivery to customers.

This role has a strong operational and analytical focus, aimed at ensuring that products meet all the necessary requirements for commercialization. Your responsibilities will include software mapping, documentation validation, sample coordination, and support to internal teams, ensuring that information is accurate, organized, and readily available for proper commercial execution.

You will also gain exposure to regional teams, contributing to process improvements and building both technical and business skills in a dynamic corporate environment.

🔑 Key Responsibilities

* Map and track software pending approval for products.
* Ensure all required documentation is complete and available for commercialization.
* Install and validate software on sample devices.
* Coordinate the shipment of samples to operators and customers.
* Verify that products meet technical requirements prior to delivery.
* Support product management activities, including product mapping and documentation.
* Maintain information organized, updated, and accessible for the team.
* Coordinate with internal and regional teams to ensure proper execution of processes.
* Provide operational support related to business development and account management activities.
* Collaborate with cross-functional stakeholders to ensure product readiness and successful implementation.

✅ Requirements

* University student (7th semester onwards) in Electronics, Mechatronics, Systems Engineering, Computer Science, or related fields.
* Intermediate level of English (interaction with regional teams, mainly Brazil and China).
* Intermediate Excel skills (preferred).
* Interest in product, technology, and software/hardware management.
* Analytical, organized, and detail-oriented profile.
* Strong communication and teamwork skills.
* Resilience and adaptability.

📌 Location: Lima, Peru

📅 Work Model: Hybrid (2 days in the office)

⏰ Schedule: Part-time (6 hours per day), with flexibility to accommodate academic schedules

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class